Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional member service in a busy retail environment.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, health perks, and a contributory pension scheme.
- Why this job: Make a real difference while developing your leadership skills in a supportive team.
- Qualifications: Strong communication skills and a passion for motivating others.
- Other info: Flexible shifts with opportunities for personal growth and community impact.
The predicted salary is between 12 - 16 £ per hour.
Join our team as a Team Leader at our Darlington Superstore! We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About us: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Location - Company Shop Darlington, Blackett Road & Haughton Road, Darlington DL1 2BJ
- Rate of pay - £12.95 per hour, paid every 4 weeks
- Shifts/Hours - 30 hours per week on a rota basis over 5 days. Shifts will be scheduled between 6am and 10pm from Monday to Friday, 6am and 9pm Saturday and 8am and 6pm Sunday. Please note the successful candidate will be required to work evenings, weekends and bank holidays.
About the role: We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members. Support the section leader to deliver the day to day operation of the department through routine processes and practices. Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Requirements: Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department. Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department. Ensure standards remain high and continually look for ways to improve. Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice. Continuously review waste within your department and seek solutions to reduce wastage where possible.
Support and assist the section leader with:
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an exceptional member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader:
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
Benefits: What’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Retail Team Leader in Darlington employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Darlington
✨Tip Number 1
Get to know the Company Shop Group and its values! When you understand what they stand for, you can tailor your approach during interviews. Show them you're not just looking for any job, but that you're genuinely excited about being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and help you make a great impression.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Team Leader in Darlington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the role and ready to put our members at the heart of everything you do!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Leader role. Mention specific examples of how you've led a team or improved service standards in previous jobs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Company Shop Group.
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their commitment to reducing waste and supporting communities. This knowledge will help you connect your values with theirs and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Team Leader, you'll be working closely with both colleagues and members. Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to motivate a team and create an engaging environment, as this is crucial for delivering outstanding member service.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a retail setting. Be ready to discuss how you’ve improved store standards or reduced waste. This will illustrate your proactive approach and commitment to continuous improvement, which aligns perfectly with the role's requirements.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, ask about the team's current challenges or how they measure success in delivering member experiences. This shows you're serious about contributing positively.
