Strategic General Manager - Premium Hospitality & Events in London

Strategic General Manager - Premium Hospitality & Events in London

London Full-Time 78000 - 78000 £ / year (est.) No working from home possible
Company of Cooks

At a Glance

  • Tasks: Lead hospitality operations and drive commercial success at a prestigious venue.
  • Company: Join Company of Cooks, a leader in premium hospitality and events.
  • Benefits: Competitive salary up to £78,000 plus bonus, with opportunities for growth.
  • Other info: Be part of a team that supports creativity and positive social impact.
  • Why this job: Make a real impact while working in a historic and vibrant environment.
  • Qualifications: Proven leadership skills and experience in hospitality management.

The predicted salary is between 78000 - 78000 £ per year.

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

About RSA House: RSA House is the historic home of The RSA, a global charity and community dedicated to creativity for the good of all. The House itself is a unique mix of both world famous historic rooms and modern event spaces. It is a living art gallery, constantly evolving through exhibitions, installations, talks and performances. Alongside our 13 event spaces, RSA House is also home to public facing hospitality and cultural spaces including The Coffee House, Muse our cocktail bar and the RSA Library.

We host a wide range of events, from high profile corporate conferences, brand launches and screenings, to awards dinners, receptions, weddings and private celebrations. Every event delivered at RSA House directly supports the work of The RSA. Our internal client is The RSA itself, meaning that commercial success and purpose are closely connected. This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact.

Rate of pay: Up to £78,000 per annum + bonus (OTE £91,500)

Working pattern: 40 hours per week, (5 out of 7 days)

Location: London, WC2N 6EZ

About the Role: This is not a typical General Manager role. It is a highly strategic, client-facing position with full responsibility for hospitality and commercial operations within a prestigious cost-plus contract. We are looking for a confident and commercially astute leader who can turn a client’s vision into operational reality. You will inherit a strong and well-established client relationship and play a key role in driving commercial performance, operational excellence, and exceptional service standards.

The successful candidate will oversee a diverse hospitality operation, including a premium café, bar, and extensive events programme. You will have full responsibility for the sales and marketing strategy, ensuring all offers are innovative, commercially successful, and aligned with both client expectations and business objectives. This role also has overall accountability for menu development, offer structure, and pricing strategy, ensuring all food and beverage concepts are attractive, competitive, and profitable.

Success in this role will require outstanding stakeholder management, strong financial awareness, and the ability to lead and inspire a diverse team in a fast-paced, high-profile environment.

Key Responsibilities: Lead all operational aspects of the

Strategic General Manager - Premium Hospitality & Events in London employer: Company of Cooks

At Company of Cooks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. Located in the heart of London at RSA House, our team enjoys unique benefits such as working in a historic venue that directly supports positive social impact through its events. We are committed to employee growth, providing opportunities for professional development and innovation in a dynamic hospitality environment.

Company of Cooks

Contact Details:

Company of Cooks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic General Manager - Premium Hospitality & Events in London

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!

Tip Number 2

Showcase your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share your experiences and how they align with the values of Company of Cooks. Remember, they’re looking for someone who can bring their vision to life!

Tip Number 3

Research is key! Dive deep into RSA House and understand its mission and offerings. Tailor your conversations to reflect your knowledge about their events and how you can enhance their operations. This shows you’re genuinely interested and ready to contribute.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!

We think you need these skills to ace Strategic General Manager - Premium Hospitality & Events in London

Strategic Leadership
Client Relationship Management
Commercial Acumen
Operational Excellence
Sales and Marketing Strategy
Menu Development
Financial Awareness

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our mission of delivering brilliant food and drink in unique venues.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your strategic leadership skills and any relevant experience in managing diverse hospitality operations. We’re looking for someone who can turn a client’s vision into reality!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your achievements and how they relate to the responsibilities of the General Manager role. We appreciate clarity as much as creativity!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at RSA House.

How to prepare for a job interview at Company of Cooks

Know Your Venue Inside Out

Before the interview, make sure you research RSA House thoroughly. Understand its history, the types of events it hosts, and its unique blend of hospitality and cultural spaces. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to its success.

Showcase Your Strategic Thinking

As a Strategic General Manager, you'll need to think commercially and strategically. Prepare examples from your past experiences where you've successfully turned a client’s vision into operational reality. Be ready to discuss how you would approach sales and marketing strategies for RSA House.

Highlight Your Leadership Skills

This role requires strong leadership in a fast-paced environment. Think of specific instances where you've led diverse teams to achieve exceptional service standards. Be prepared to share your approach to inspiring and managing a team, especially in high-pressure situations.

Prepare Questions That Matter

Interviews are a two-way street. Prepare insightful questions that show your understanding of the role and the company. Ask about their vision for the future of RSA House or how they measure success in their events. This not only shows your interest but also helps you gauge if the role is right for you.