To be polite, professional and friendly at all times with customers, clients and colleagues. Set up rooms for bookings and events according to the standard procedures. Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences. To supervise drinks and canapes receptions for up to 150 guests. Fine Dining experience Work closely with the line manager, listening and align with the event vision and organizational standards. Ensure all equipment are properly placed, clean, and presentable. Receive, check, and store deliveries for upcoming events and meetings. To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
Have prior experience in the hospitality industry Have experience in a similar role Strong leadership and communication skills Excellent customer service skills Problem-solving abilities Organizational and time management skill Ability to remain calm under pressure
We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the caf s, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Hospitality & Events Supervisor to join our team in London.
Working Pattern: Predominately Monday - Friday, occasional Saturday shifts a few times a year, 40 hours per week, site closed between Christmas and New years, Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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Hospitality and Events Supervisor Monday - London employer: Company of Cooks
At Company of Cooks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values Craft, Creativity, and Community. Located in the heart of London, our team enjoys a range of benefits including personal development opportunities, a comprehensive wellbeing strategy, and regular social events, all while working in some of the UK's most beloved cultural venues. Join us as a Deputy General Manager and be part of a supportive environment where your contributions are recognised and celebrated.
