At a Glance
- Tasks: Lead and oversee exciting events at the iconic Southbank Centre.
- Company: Join Company of Cooks, a leader in hospitality and event operations.
- Benefits: Enjoy personal development, health support, and a great work-life balance.
- Other info: Flexible shifts and a vibrant work environment await you!
- Why this job: Be part of a creative team that brings events to life with exceptional service.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here.
This role is ideal for someone with a hospitality and operational background who enjoys being hands-on and leading teams on the ground. You will be responsible for the operational delivery of a wide range of events, including conferences, receptions, gala dinners, award ceremonies, and private functions. As a Casual Event Operations Supervisor, you will oversee event set-ups, supervise front-of-house teams, and act as a key point of contact during events, ensuring everything runs smoothly and to the highest standards.
Key Responsibilities- Oversee the operational delivery of events across Southbank Centre's spaces.
- Supervise and support front-of-house teams during events.
- Manage event set-ups and ensure venues are prepared to the required standard.
- Act as the main operational point of contact during events.
- Allocate duties and provide guidance to event staff.
- Monitor service standards and ensure an excellent guest experience.
- Resolve operational issues quickly and professionally.
- Ensure all health, safety, and venue procedures are followed.
- Work closely with event planners, catering teams, and venue stakeholders.
- Has previous experience in hospitality, events, or venue operations.
- Is confident leading and motivating teams in a fast-paced environment.
- Has excellent communication and organisational skills.
- Can remain calm under pressure and make decisions effectively.
- Is flexible and available to work a variety of shifts, including evenings and weekends.
- Takes pride in delivering outstanding customer service and successful events.
Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Event Operations Supervisor - Southbank Centre, London employer: Company of Cooks
At Company of Cooks, we pride ourselves on being an exceptional employer, particularly for those passionate about hospitality and event management. Located at the vibrant Southbank Centre in London, we offer a supportive work culture that values Craft, Creativity, and Community, alongside numerous benefits such as personal development opportunities, a comprehensive wellbeing strategy, and regular social events. Join us to not only enhance your career but also to be part of a team that brings cultural spaces to life through outstanding food and service.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Supervisor - Southbank Centre, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Company of Cooks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Company of Cooks
Don't be shy about reaching out to Company of Cooks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Operations Supervisor - Southbank Centre, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Company of Cooks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Company of Cooks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
