Duty Manager

Duty Manager

London Full-Time 38500 - 54000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and create unforgettable guest experiences at a vibrant brewery restaurant.
  • Company: Join the Guinness Open Gate Brewery, London's newest hospitality hotspot.
  • Benefits: Enjoy competitive salary, personal development, health support, and fun social events.
  • Why this job: Be part of an exciting launch and shape memorable moments for guests.
  • Qualifications: Experience in managing restaurant teams and a passion for hospitality.
  • Other info: Dynamic environment with opportunities for growth and recognition.

The predicted salary is between 38500 - 54000 Β£ per year.

3 days ago Be among the first 25 applicantsThis range is provided by Company of Cooks. Your actual pay will be based on your skills and experience β€” talk with your recruiter to learn more.Base pay range Duty Manager – Guinness Open Gate Brewery, LondonSalary: Β£38,500 per annumWorking pattern: 40 hours per week, 5 over 7Opening December 2025Step into a landmark role at the heart of London\’s newest hospitality destination.Guinness Open Gate Brewery London – a stunning, four-floor venue featuring two innovative restaurant concepts designed to delight and inspire.We are seeking a highly motivated Duty Manager to lead the day-to-day operations of one of our restaurant concepts, delivering outstanding guest experiences and supporting a passionate team of hospitality professionals.About the Role Scheduling and training: Create staff schedules, manage shifts, and assist with recruiting, onboarding, and training employees to ensure high performance.Leadership: Motivate the team, lead by example, and handle employee issues or conflicts as they arise. Conduct pre-shift briefings and ensure front-of-house and back-of-house teams work together harmoniously.Operations and quality control Daily operations: Manage all aspects of the day-to-day running of the restaurant, including opening and closing procedures and ensuring a professional atmosphere.Food and beverage: Work with the kitchen to monitor food quality, presentation, and preparation.Inventory and stock: Manage inventory levels, conduct stock checks, and place orders for food and beverages with suppliers.

Cash handling: Handle cash responsibly, monitor sales performance, and manage budgets.About You You are an experienced and passionate hospitality professional with a track record of successfully working high-quality restaurant operations. You thrive in fast-paced environments and have a genuine passion for creating memorable guest experiences.You will bring:Proven experience managing restaurant teams, ideally in high-volume or multi-concept venues.A guest-first mindset, with the ability to maintain high standards of service and hospitality.Excellent organisational and communication skills.Flexibility and drive to work in a dynamic, evolving pre-opening and launch environment.Benefits Personal Development and Training opportunitiesAccess to Healthcare Support App (Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion)Eye careWellbeing strategy (Employee Assistance Programme, salary finance)Family friendly supportRegular social events and communication with our leadersProfessional subscriptionsRecognition schemes and people awardsLong service awardsAccess to great high street discount vouchersSeniority level AssociateEmployment type Full-timeJob function Management

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Duty Manager employer: Company of Cooks

At the Guinness Open Gate Brewery in London, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture centred around collaboration and innovation, we offer extensive personal development opportunities, competitive benefits, and a supportive environment that prioritises employee wellbeing. Join us in creating unforgettable guest experiences at one of London's most exciting hospitality destinations, where your passion for service will be celebrated and rewarded.
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Contact Detail:

Company of Cooks Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on a Duty Manager role at a fantastic venue.

✨Tip Number 2

Show off your personality during interviews! We want to see your passion for hospitality and how you handle guest experiences. Be ready to share stories that highlight your leadership skills and ability to create memorable moments for guests.

✨Tip Number 3

Prepare for situational questions! Think about challenges you've faced in previous roles and how you resolved them. This will help us see how you think on your feet and manage day-to-day operations effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Duty Manager

Staff Scheduling
Training and Onboarding
Leadership
Conflict Resolution
Team Coordination
Customer Service
Problem-Solving
Food Quality Management
Inventory Management
Financial Oversight
Organisational Skills
Communication Skills
Flexibility
Guest Experience Focus

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight your leadership experience and any relevant hospitality achievements to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and why you want to be part of the Guinness Open Gate Brewery team. Be genuine and let your personality come through.

Showcase Your Team Spirit: We love a team player! In your application, mention specific examples of how you've motivated teams or resolved conflicts in past roles. This will show us you're ready to lead and inspire at our venue.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the heart of London’s hospitality scene.

How to prepare for a job interview at Company of Cooks

✨Know the Venue Inside Out

Before your interview, take some time to research the Guinness Open Gate Brewery. Familiarise yourself with its unique offerings, restaurant concepts, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting your leadership style and how you handle challenges will impress the interviewers.

✨Emphasise Guest Experience

Since the role focuses on delivering outstanding guest experiences, be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your guest-first mindset and problem-solving skills.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the restaurant's operations, team culture, and future plans. This shows you're not just interested in the job, but also in contributing to the venue's success.

Duty Manager
Company of Cooks
Location: London

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