At a Glance
- Tasks: Lead a dynamic sales team and drive revenue for exciting events at RSA House.
- Company: Join the Company of Cooks at the historic RSA House in London.
- Benefits: Enjoy competitive salary, bonuses, personal development, and a great wellbeing strategy.
- Why this job: Make a real impact by hosting events that support creativity and positive social change.
- Qualifications: Experience in sales leadership within events or hospitality, with a passion for people development.
- Other info: Be part of a vibrant culture where your contributions truly matter.
The predicted salary is between 34000 - 39000 £ per year.
As Venue Sales & Marketing Manager, you will lead and develop a high performing sales and events team while also managing your own sales pipeline. The role combines hands on sales delivery, with people leadership and commercial strategy. You will be responsible for driving revenue across corporate, weddings and private events, while ensuring our standards of service remain exceptional. You will lead a team of five, supporting their development, performance and wellbeing, while at the same time being a strong individual contributor who enjoys selling, building relationships and delivering results. You will play a central role in shaping how we use our booking system, Tripleseat, working closely with the Head of Sales & Marketing to further automate, improve reporting and strengthen our sales processes. You will also lead on managing and maximising third party hospitality and venue media partnerships to ensure RSA House maintains strong market visibility and commercial return.
Responsibilities
- Manage your own sales pipeline alongside the team, contributing directly to monthly and quarterly revenue targets.
- Lead, coach and develop a team of five across sales and events, creating a high performing, engaged and supportive team culture.
- Set, manage and review individual and team sales KPIs, conversion performance and pipeline health.
- Drive new and repeat business across corporate, weddings and private events.
- Manage key client and agent relationships.
- Deliver engaging show rounds, proposals and commercial negotiations.
- Champion and further develop our CRM system Tripleseat across the team, improving efficiency, automation, reporting and data quality.
- Manage and maximise third party venue and hospitality media partnerships to deliver commercial return.
- Ensure third party listings and venue profiles are accurate, compelling and up to date.
- Build strong working relationships with internal RSA client and Company of Cooks colleagues.
Qualifications and Profile
You will be an experienced sales leader from events, venues or hospitality who genuinely enjoys developing people as much as delivering results. You are smart, thoughtful and kind in how you lead, how you sell and how you show up for your team. You care about being commercially successful, but you are also genuinely interested in the wider mission of The RSA and what it means to work in a venue where every event supports creativity and positive social impact. You love the energy of a busy events environment. You enjoy showing clients around the House, building relationships face to face and bringing ideas to life in real spaces, not just over email. You get real satisfaction from seeing a brilliant event come together, from great food and drink, great service and a happy client. You understand how much the guest experience matters and take pride in selling it.
You will be someone who:
- A smart, thoughtful and kind leader who cares about people and how it feels to work in a team.
- Commercially driven and motivated by results but also inspired by The RSA's mission and the impact that great events can create beyond revenue.
- A natural relationship builder who enjoys meeting clients in person, showing off the House and creating genuine connections.
- A confident sales leader who enjoys closing business, shaping pipelines and turning opportunity into unforgettable events.
- An experienced people manager who enjoys coaching, supporting and developing others, and is comfortable leading performance and accountability.
- Solutions focused, practical and curious about how systems and data can make life easier for teams.
- Passionate about food, drink and hospitality, and proud of delivering outstanding experiences for guests and clients.
- Brings warmth, energy and a positive, inclusive vibe to the office, helping to create a culture where people genuinely enjoy coming to work.
- Most importantly, you will care about how it feels to work here and how it feels to host events here, and you will role model our values of being Smart, Thoughtful and Kind in everything you do.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
About RSA House
RSA House is the historic home of The RSA, a global charity and community dedicated to creativity for the good of all. The House itself is a unique mix of both world famous historic rooms and modern event spaces. It is a living art gallery, constantly evolving through exhibitions, installations, talks and performances. Alongside our 13 event spaces, RSA House is also home to public facing hospitality and cultural spaces including The Coffee House, Muse our cocktail bar and the RSA Library. We host a wide range of events, from high profile corporate conferences, brand launches and screenings, to awards dinners, receptions, weddings and private celebrations. Every event delivered at RSA House directly supports the work of The RSA. Our internal client is The RSA itself, meaning that commercial success and purpose are closely connected. This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact.
Salary: 40,000 - 45,000 per annum plus a healthy bonus package OTE 65,000 per annum
Working Pattern: 40 hours per week, Monday - Friday - 8am to 4pm, 9am to 5.30pm, 10am to 6pm
Benefits
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Venue Sales and Marketing Manager - London in City of Westminster employer: Company of Cooks
Contact Detail:
Company of Cooks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sales and Marketing Manager - London in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and meet people in the events and hospitality scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to potential connections. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet with potential employers or clients, let your passion for events and hospitality shine through. Share your ideas, ask questions, and make it a two-way conversation. People love working with those who are genuinely enthusiastic!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like RSA House, and express your interest. A well-timed email can set you apart from the crowd and show that you’re serious about joining their team.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you nail that interview. Check out our blog for insights on what employers are looking for, and don’t forget to apply through our site to ensure your application gets the attention it deserves!
We think you need these skills to ace Venue Sales and Marketing Manager - London in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events and hospitality shine through. We want to see how much you care about creating memorable experiences and how that aligns with our mission at RSA House.
Tailor Your CV: Make sure your CV highlights relevant experience in sales and team leadership. We’re looking for someone who can drive results while also nurturing a supportive team culture, so showcase those skills!
Be Authentic: Don’t be afraid to show your personality in your cover letter. We value smart, thoughtful, and kind leaders, so let us know how you embody these qualities and how they’ve shaped your approach to sales and management.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for this exciting opportunity at RSA House!
How to prepare for a job interview at Company of Cooks
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with RSA House and its unique offerings. Understand the different event spaces, the types of events they host, and how they align with The RSA's mission. This knowledge will help you demonstrate your genuine interest and ability to sell the venue effectively.
✨Showcase Your People Skills
As a Venue Sales and Marketing Manager, leading a team is crucial. Be prepared to discuss your leadership style and provide examples of how you've developed and motivated teams in the past. Highlight your ability to create a supportive culture while driving results, as this aligns perfectly with what they’re looking for.
✨Prepare for Sales Scenarios
Expect to discuss your sales strategies and how you manage your pipeline. Prepare specific examples of how you’ve driven revenue in previous roles, particularly in corporate or event settings. Think about how you can leverage Tripleseat or similar systems to improve efficiency and reporting, as this will show your practical approach.
✨Emphasise Relationship Building
This role requires strong relationship management skills. Be ready to talk about how you build and maintain client relationships, especially in face-to-face settings. Share stories that illustrate your ability to connect with clients and create memorable experiences, which is key to their success.