Retail & Hospitality Tutor in Nuneaton

Salary: Salary negotiable and based on experience

Type: Full Time, Permanent, All-year-round

If things haven’t gone to plan in education, it doesn’t mean a young person can’t find their way forward. That’s the space we work in — with young people who’ve often disengaged, been misunderstood, or aren’t sure where they fit anymore. What makes the difference here is steady, consistent teaching from people who know what they’re doing and who stay alongside young people while they figure things out.

We’re looking for a Retail & Hospitality Tutor to deliver our Introduction to Retail & Hospitality course at our Nuneaton centre from September 2026. This role is not about trying your hand at teaching. It’s about stepping into it already understanding what good teaching looks like in practice. You’ll need to plan properly, deliver clearly, track progress accurately, and keep things structured even on the days that don’t go smoothly. There are expectations around lesson planning, schemes of work, registers, and documentation — and getting those right matters.

At the same time, this is not a typical classroom. You’ll be working with small groups of young people who need things explained differently, who may take time to engage, and who won’t respond to pressure or authority for its own sake. You might already be teaching in FE or alternative provision. Or you might have moved into teaching from a retail, hospitality, or customer-facing background and now feel confident in the classroom. What matters is that you can hold both sides of the role — delivering teaching to a good standard, while working in a calm, patient, and consistent way with young people who don’t always find learning easy.

This course is practical and hands‑on. Young people will try things, build skills, and start to see what they’re capable of. Your role is to guide that process — keeping it structured, keeping it moving, and helping them stick with it.

Key Responsibilities

• Plan and deliver practical, accessible sessions based on the Introduction to Retail and Hospitality curriculum (Entry 3 / Level 1)
• Teach skills such as customer service, barista basics, front of house tasks, handling enquiries, and retail processes
• Help learners build confidence with communication, teamwork, and being part of a working environment
• Deliver and embed Functional Skills in Maths and English at the right level
• Adapt your approach for learners with a range of needs, including SEND and SEMH
• Build steady, respectful relationships with learners that help them stay engaged
• Use calm, consistent, trauma‑informed approaches to behaviour and wellbeing
• Track progress, attendance, and EHCP outcomes clearly and accurately
• Work closely with LSAs and wider staff to create a joined‑up experience for learners
• Support learners to take next steps — whether that’s further learning, work, or training
• Engage with parents, carers, and professionals where needed

About Us

New Meaning Training offers education with a difference. We work with young people aged 15–25 who haven’t always had a straightforward experience of education. Some have been misunderstood, some have disengaged, and some are still working out where they fit. What they find here is something steadier — a place where there’s time to settle in, where expectations are clear, and where they’re not judged on what’s gone before.

In Warwickshire, we run two centres. Our Stratford‑upon‑Avon centre has been established for longer and offers a range of “Introduction to” programmes including Motor Mechanics, Hair & Beauty, Creative Art & Design, Computing Basics, and Sports. Each course gives young people the chance to try things out properly, build practical skills, and start to see what they might be good at.

Our Nuneaton centre, which opened in September 2025, focuses on Construction Multiskills and Retail & Hospitality. Like all of our courses, these are “Introduction to” programmes — designed to feel possible from the start, with a strong emphasis on learning through doing.

The Nuneaton team is still small — currently just four people — but it already has a good rhythm. People step in for each other, share ideas, and keep things moving on days that don’t go to plan (which happens). There’s a steady sense that everyone’s working towards the same thing.

There are also moments that don’t feel like a typical education setting at all. Our teaching assistant runs yoga and sound bath sessions for learners, and sometimes staff join in too. It’s not a headline feature — it just reflects the kind of place this is. Calm when it needs to be. Flexible when it matters. Always focused on helping young people feel settled enough to take part.

Alongside this, we run a Transition Support programme for young people with an EHCP who are not yet ready for a centre‑based learning environment. This sits separately from our main provision and is designed to help them move towards that next step at a pace that works for them.

Most of the young people we work with are referred through schools, PRUs, and SEND services. That means we’re always balancing two things — creating an experience where young people feel understood, while also delivering something clear, structured, and trusted by the professionals around them. We don’t expect things to change overnight. We focus on helping things feel possible again — and building from there.

Why work for New Meaning Training?

• Generous annual leave: 20 days annual leave, plus bank holidays; Up to 10 additional “gifted” days off each year (taken during school holiday periods); Annual leave increases with length of service, up to a maximum of 24 days
• Pension: Auto enrolment into The People’s Pension enrolment; 5% employee contribution with 3% employer contribution
• Blue Light Card: Access to hundreds of national discounts (retail, food, travel, days out); Admin fee fully reimbursed by NMT
• Service recognition: Additional annual leave as a thank you for long service; Gift rewards at key milestones (e.g. 5 and 10 years); Annual flu vaccination voucher (paid for by NMT); Birthday gift voucher to celebrate your day; Cycle to Work scheme (salary sacrifice); Electric Vehicle scheme via Octopus Energy (salary sacrifice); Green Travel to Work initiatives with rewards for taking part
• Strong focus on staff wellbeing, development, and collaboration; Training and CPD supported as part of your role; The opportunity to make a meaningful difference in young people’s lives

How to Apply & Safeguarding

To apply, please visit newmeaning.training/careers. To be considered for this role, you must fill in our mandatory online application form and attach a CV to complete your submission.

New Meaning Training is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and adhere to our safeguarding and professional conduct policies.

Checks: This post involves regulated activity and is subject to an Enhanced DBS check (including a Children’s Barred List check) and satisfactory professional references.

Rehabilitation of Offenders Act (ROA): This role is exempt from the ROA 1974. Applicants must disclose all convictions and cautions that are not ‘protected’ under the Exceptions Order 1975 (as amended 2013 and 2020). For guidance on which offences are ‘filtered’ and do not need to be disclosed, please refer to the DBS filtering guide.

You will have

• Experience teaching or delivering structured learning, with a clear understanding of lesson planning, schemes of work, and tracking progress
• Confidence managing the day‑to‑day expectations of a teaching role, including registers, documentation, and maintaining standards
• Experience in retail, hospitality, or customer‑facing work, or in training others in these environments
• A way of working that helps young people feel settled, understood, and able to take part
• The ability to stay steady and consistent, even when engagement is low or progress feels slow
• A Level 3 Award in Education & Training (or equivalent), or be working towards it with clear prior teaching experience
• An understanding of (or willingness to learn about) safeguarding, SEND, and trauma‑informed practice
• Clear, straightforward communication — knowing when to explain, when to simplify, and when to hold expectations
• Good organisation skills and confidence with record keeping
• Basic IT skills (Microsoft 365)
• A full UK driving licence is helpful but not essential