At a Glance
- Tasks: Develop and enhance our ServiceNow platform for ITSM and ITOM solutions.
- Company: Join Companies House, a leader in IT services with a focus on innovation.
- Benefits: Enjoy 30 days leave, flexible working, and a generous pension scheme.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Experience as a Senior ServiceNow Developer is essential.
- Other info: Great career growth opportunities and a culture that values wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Vacancy: Senior Specialist Infrastructure Engineer
Location: Cardiff (Hybrid)
Closing Date: 28 September 2025
Companies House ITSM ServiceNow
Published on 19/09/2025
Why Join Us?
- 30 days annual leave + 8 bank holidays + 1 privilege day
- Civil Service Pension Scheme – average employer contribution of 28% (worth ~£11,703 for this role)
- Flexible & mobile working for great work-life balance
- Investors in People Platinum accredited employer
- Inclusive culture with strong EDI values and support networks
- Career development & progression opportunities
- Recognition schemes, paid volunteering leave, staff discounts, and more!
Please note:
- UK residency for 3 of the last 5 years is required for Security Clearance (SC). The start date will depend on when SC is granted/transferred.
- Visa sponsorship is not available for this campaign.
Apply now via Civil Service Jobs and take the next step in your digital career!
Candidate profile
We\\\’re looking for an experienced Senior ServiceNow Developer to join our team and play a key role in the development, support, and enhancement of our ServiceNow platform. This role focuses on delivering robust ITSM and ITOM solutions, driving automation, supporting platform upgrades, and improving the user experience through the Service Portal.
Working environment
Companies House offers a flexible and welcoming culture that promotes a healthy work-life balance as well as a proactive approach to wellbeing. We offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day, and enrollment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Discover Companies House
Cardiff, Wales, United Kingdom
1000 employees
IT services
At Companies House we drive confidence in the economy and make the UK a great place to start and run a business. We register company information and make it publicly and freely available. Our digital teams design innovative and accessible services, trusted by millions of businesses. We value work-life balance and offer personal growth opportunities, including two days each month for innovation time, training resources, and development opportunities. Our inclusive workplace could be the place for you.
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Specialist Infrastructure Engineer employer: Companies House
Contact Detail:
Companies House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Companies House on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your ServiceNow skills. We want to showcase our expertise, so practice common interview questions and think of examples that highlight our problem-solving abilities.
✨Tip Number 3
Show off our passion for ITSM and automation during the interview. Companies House loves innovation, so let’s share our ideas on how we can enhance their ServiceNow platform and improve user experience.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Specialist Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Specialist Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, especially your expertise in ServiceNow and ITSM solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team at Companies House.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved processes or delivered successful projects in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Companies House
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features and updates, especially those related to ITSM and ITOM solutions. Being able to discuss specific examples of how you've used ServiceNow in past roles will really impress them.
✨Showcase Your Problem-Solving Skills
Prepare to discuss challenges you've faced in previous projects and how you overcame them. Companies House is looking for someone who can drive automation and improve user experience, so be ready to share concrete examples of how you've done this in the past.
✨Emphasise Your Team Spirit
Since this role involves working closely with a team, highlight your collaborative skills. Talk about how you've contributed to team success in previous roles and how you value an inclusive culture. This aligns well with Companies House's strong EDI values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to career development or how they support innovation within the team. This shows your genuine interest in the role and the company, making you stand out as a candidate.