Senior DevOps Engineer in Newport, Wales

Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. This role is based at either our Cardiff or Edinburgh office, with a hybrid contract, as the standard offering. This role can only be worked in the UK. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonable.

We are proud to have consistently achieved a 99.5% service availability target over the past five years, and you will be joining a team committed to maintaining and exceeding this standard across both existing and newly developed systems. In this role you will be responsible for:

• Playing your part in the IT Services Digital team in a time of great change, an integral role in the way that Companies House systems are developed delivering secure, resilient and high-performing IT services.
• Support and improve services within a cloud-based (e.g. AWS) Linux/Unix environment, using scripting, automation, monitoring and CI/CD practices.
• Carrying out maintenance, upgrades, automation, and continuous service improvements to ensure optimal performance and reliability.
• Aligning services to new responsibilities introduced by the Economic Crime and Corporate Transparency Bill.
• Maintaining and supporting live services to ensure high availability and performance.
• Delivering system upgrades, enhancements, and automation initiatives.
• Reporting and data management as requested by the Directorate.
• Release, maintenance, upgrades, automation, and service improvements, including ServiceNow Incident issues and instigating root cause analysis.
• Contributing to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services and smarter ways of working.
• Coaching and mentoring colleagues and other IT professionals to support team development and wellbeing.
• Continuous improvement activities through collaborative working both within and outside of the team.
• Participating with the on-call rota providing cover 24/7/365 as an essential element of this role.

For this role you will need:

• Experience within a cloud-based (e.g. AWS) Linux/Unix environment, and confidence using scripting, automation, monitoring and CI/CD practices.
• Experience of incident management, root cause analysis, ability to troubleshoot complex issues and implement preventative solutions using databases, querying and coding knowledge.
• Strong understanding and practical experience of modern DevOps principles, including automation, CI/CD, and monitoring.
• An ability to communicate and share this knowledge, contributing to a high-performing team culture and providing guidance to others navigating complex environments.
• Proven experience in supporting business-critical live services, ensuring high availability, performance, and reliability.
• Ability to proactively monitor, manage, and improve service performance.
• Experience delivering continuous improvements, reducing manual processes, and improving service resilience.
• Ability to embed best practice ways of working within teams.
• Demonstrable experience of providing technical leadership, setting direction and guiding teams in delivering solutions.
• Ability to make informed technical decisions in complex environments.
• Strong problem-solving skills, with the ability to resolve complex technical issues.
• Experience of working with secure systems and services, ensuring appropriate controls are in place.
• Understanding of how systems align with organisational and legislative requirements (e.g. data protection, regulatory change).
• Experience of working within multidisciplinary agile teams, collaborating with engineers, analysts, and product professionals.
• Ability to contribute to shared goals, delivering user-focused services.
• Ability to communicate technical concepts clearly to a range of audiences.
• Experience of working with stakeholders to improve services and resolve issues.
• Experience of supporting and developing others, sharing knowledge and promoting a positive team culture.
• Ability to contribute to capability building within a team.
• ITIL 4 Foundation (training can be provided).

Technical skills:

• Demonstrable experience working with Unix/Linux environments, including shell scripting.
• Experience of automation and monitoring within a support environment.
• Experience supporting cloud-based infrastructure (e.g. AWS or similar).
• Experience of database querying and investigation (SQL, PLSQL).
• Experience of coding or scripting (e.g. shell, Python, Java, or similar).
• Working knowledge of DevOps principles and tools.

Alongside your salary of £41,509, Companies House contributes £12,025 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. We celebrate diversity... As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us.