Business Manager (Digital) in Newport, Wales

At Companies House, our aim is to be the best Registry of Companies in the world. We achieve this through brilliant people, using brilliant systems, to deliver brilliant services. We are looking for a Business Manager to join our Digital and Technology Directorate, offering a valuable opportunity to gain a front-row view of how digital services are designed and delivered to support our business and customers.

At the heart of the Directorate, you will support the Digital Senior Leadership Team (D-SLT), working across teams to coordinate priorities, enable delivery of strategic objectives, and ensure the smooth running of key activities. You will build strong relationships with stakeholders at all levels, helping to drive collaboration, maintain momentum, and make a visible contribution to the continued success and growth of Companies House.

Our benefits include:

• Flexible working with no core hours (6am-8pm flexible options)
• 30 days annual leave
• 8 bank holidays & 1 privilege day
• Enrolment into Civil Service Pension scheme average 28.97%

Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering.

Job description

• Provide strong administrative support across the Directorate including to the Director and D-SLT
• Draft and publish effective communications and assets to the Directorate, including bulletins, PowerPoint presentations and SharePoint content
• Line manage the Director of Digital & Technology's Personal Assistant, supporting their work schedules, performance, development and wellbeing
• Manage multiple communication channels in Teams and Slack
• Manage the new starter processes within the Directorate
• Work with budget and financial controls, including preparing Purchase Requisitions and processing of invoices
• Support the tracking and monitoring of risks, documenting actions required and ensure files are kept up to date
• Actively participate in the People Survey Engagement Group to develop and progress initiatives

Learning and Development

• Coordinate with stakeholders at all levels of the Directorate and the Learning and Talent team to ensure learning is organised and delivered efficiently and effectively
• Manage the Learning Needs Analysis process within the Directorate to capture learning requirements across this highly technical profession, ensuring compliance levels are met for the business
• Effectively communicating learning and development opportunities to the Directorate

Meeting and Event Support

• Collaborate with the Senior Leaders and Directorate PA to plan meetings and coordinate agendas including preparation of meeting papers
• Facilitate Directorate-wide meetings
• Undertake minute taking as required

Collaboration across functions and Directorates

• Work across the Business Manager function to collectively manage the flow of information to and from the leadership team
• Act as point-of-contact for the Digital & Technology Directorate with Finance and Learning & Talent

Person specification

The Digital Business Manager will be organised, adaptable, and collaborative professional, operating at the heart of the Digital and Technology Directorate. The role requires confidence working with senior leaders, balancing multiple priorities, and supporting strategic delivery through strong coordination, communication, and relationship management. The post holder will make a visible contribution to the Directorate's effectiveness, culture, and continuous improvement.

We're looking for a Business Manager who:

• Communicates clearly, honestly, and effectively, adapting style and approach to suit different audiences and maximise understanding and impact
• Produces high-quality written materials, demonstrating the ability to tailor content appropriately for different contexts, including briefings, presentations, and internal communications
• Builds and maintains strong, trusted working relationships with a wide range of colleagues, demonstrating professionalism, integrity, and collaboration
• Effectively manages competing priorities and a varied workload, responding quickly and flexibly to changing or emerging demands
• Demonstrates confident presentation and public speaking skills, with the ability to lead and open meetings, engage audiences, and communicate effectively with stakeholders at all levels
• Proficiently uses Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word, to support effective delivery of work
• Proactive and self-motivated, with the ability to take initiative and deliver outcomes in a fast-paced, dynamic environment
• Experience of working across teams and functions, engaging with stakeholders across the organisation to support business and Directorate priorities

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

Alongside your salary of £30,064, Companies House contributes £8,709 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.