Compliance & Enforcement Manager (ID Verification) in Cardiff

This is an exciting time to work at Companies House. As well as delivering on an organisational wide digital and data transformation, Companies House is seeing the biggest changes to the way that it has operated since it was established. We have been implementing a series of reforms because of the Economic Crime (Transparency and Enforcement Act) 2022 and the Economic Crime and Corporate Transparency Act 2023 and are currently implementing new requirements for identity verification.

Our extensive programme of implementing the legislative reforms will see us exercising several new powers to improve the integrity of the company information we receive, hold and share, but also these reforms place Companies House at the heart of the cross-government approach to tackling Economic Crime. As a Service Manager you’ll be responsible for overseeing the running of compliance and enforcement work streams related to ID Verification. This will include strategically supporting and overseeing teams across the organization to ensure that the overall framework and approaches are implemented as intended, offering accurate and timely responses to early implementation phases.

You will be developing and maintaining communication and correspondence related to IDV compliance and enforcement and ensuring that guidance and information is informing customers about compliance and consequences of non-compliance. You will be identifying vulnerabilities and risks, undertaking assessments of threats, and prioritising compliance and enforcement activities according to those priorities and designing approaches to mitigate them.

Together with colleagues in the IDV team, this role is key in designing and developing our approaches to compliance and enforcement ready for go-live and for implementing them effectively and ensuring we develop a Compliance and Enforcement Service that is fit for our new role in government. If you are interested in joining us, please apply!

The role will involve developing and delivering our approaches to non-compliance with ID Verification and Reverification and overseeing their implementation. Guided by our Compliance and Enforcement strategies and frameworks, you will identify vulnerabilities, inaccuracies, risks and threats and plan, design and implement targeted and strategic work streams to tackle non-compliance and improve the integrity of the company information used and trusted to grow the UK economy.

As a key player in the C&E Team, this role will ensure that statutory requirements are met, that we seek to promote the new objectives of the registrars, and non-compliance is dealt with robustly and proportionately and that we play our part in deterring, preventing and disrupting ID fraud and economic crime.

The Registrars’ objectives are to:

• Ensure that any person who is required to deliver a document to the registrar does so (and that the requirements for proper delivery are complied with).
• Ensure that information contained in the register is accurate and that the register contains everything it ought to.
• Ensure that records kept by the Registrar do not create a false or misleading impression to members of the public.
• Prevent companies and others from carrying out unlawful activities; and facilitating the carrying out of unlawful activities.

The key responsibilities will include:

• Overseeing the implementation of a range of enforcement and sanctions approaches for Identity Verification and Reverification, working closely with teams across the organisation, ensuring alignment with our compliance and enforcement strategies and agreed impacts and policy outcomes.
• Identifying and prioritising any delivery issues and tracking metrics to ensure compliance and enforcement activities are delivering as per the strategies and approaches, and are delivering value for money, and any agreed KPIs.
• Identifying vulnerabilities, inaccuracies, risks and threats to non-compliance and the Company register, designing and delivering proportionate and effective compliance and enforcement strategies and campaigns in a targeted and efficient way.
• Investigating suspicious ID activity, leading and overseeing casework, using robust evidence, objectivity and impartiality, and formulating clear reports containing robust and proportionate recommendations for enforcement actions.
• Responsible for effective delivery of a range of projects, including preparing papers and business cases, and reporting progress to the Head of IDV Compliance and Enforcement Service and the various governance boards.
• Monitoring trends over time, and refining our approaches continuously, to ultimately improve the integrity of ID information, driving up trust and transparency.
• Working hand in hand with our compliance, intelligence, policy, legal and prosecution teams to ensure robust and effective enforcement approaches are employed and we contribute to the legislative and policy intent and wider directorate strategies.
• Collaborating closely with a wide range of stakeholders and partners externally, including referrals to and from the team and to the Insolvency Service, ensuring joined up and system wide approaches to tackling non-compliance and criminal activities, reporting and escalating to Head of Service and Intelligence teams appropriately.
• Understanding customer insight and user research and able to translate these into service improvements.
• Managing and developing a team as well as continuously learning and improving oneself.
• Managing resources effectively, including budgets, to ensure the area is operating within agreed parameters.

Where you will be working: You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis.

Working Hours: Due to the nature of this role and team structure, this is only a full-time position of 37 hours per week. To be eligible for this role you also need to meet our Nationality requirements which are outlined below and successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. Further information can be found below. Companies House also cannot offer Visa sponsorship to candidates through this campaign.

Person specification: We are looking for someone with the following:

• Experience of working in a compliance and enforcement or regulatory role in a relevant context.
• An understanding of translating legislative requirements into sound policy and practice.
• Experience of strategic thinking and leadership with a proven track record in designing and shaping approaches to compliance and enforcement in a relevant context.
• Track record in delivering at pace for key milestones including financial approvals / project gates and go-live dates.
• The ability to develop effective working relationships and engage with staff and a range of stakeholders at all levels to achieve the desired outcomes, internally and externally.
• The ability to clearly articulate vision and strategy verbally and in writing, and use influencing skills to obtain buy in and engagement from others – internal and external to Companies House.
• Experience of leading and managing others to meet current and future developmental and business requirements.

Behaviours: We will assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

Technical skills: We will assess you against these technical skills during the selection process:

• Experience of working within a compliance, enforcement or service delivery team, including experience of designing and shaping compliance and enforcement strategies and overseeing their delivery.

Next Steps: Join us at Companies House and experience the difference of working within a culture that values you, not only as an employee, but as an integral part of our Companies House team. We offer an excellent benefits package that includes:

• Flexible working arrangements that empower you to strike a perfect balance between your professional and personal life.
• 30 Days Annual Leave and 8 Bank Holidays and 1 Privilege Day.
• Enrolment into the Civil Service Pension Scheme with a contribution rate of averaging 28.97%.

Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House. If you have any questions about the role or process, please reach out to recruitmentch@companieshouse.gov.uk. This role closes on 01 February 2026 at 23:55.