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- Tasks: Provide top-notch customer service and ensure safety at exciting events in Blackpool.
- Company: Join Compact Security Services, a diverse and inclusive employer.
- Benefits: Enjoy weekly pay, flexible shifts, and accrued holiday pay.
- Why this job: Be part of thrilling events while making a real difference in crowd safety.
- Qualifications: Must hold a valid SIA Door Supervisor licence and have customer service skills.
- Other info: Travel to the venue is required; no company transport provided.
Compact Security Services are looking for confident & experienced SIA Licensed Security Staff to join our team working in the Blackpool area.
In this position, you\’ll have the chance to work a wide range of exciting events, and we offer various shift patterns to fit your commitments. The ideal candidate for this role will be customer focused with a high standard of personal presentation.
Responsibilities
- High quality customer service for visitor arrival and departure at the venue
- Searching visitors and bags on entry to the venue in line with venue policies
- A clear understanding of the venue specific prohibited items
- Checking and scanning tickets or accreditation upon entry to the venue
- Monitoring crowd movements and behaviour around the venue and identify any issues or incidents and reporting them or taking necessary action
- Understanding venue specific emergency procedures, safety checks and company/venue policies
- Professional presentation and welcoming attitude to visitors and other colleagues
- Dealing with crowd disruptions in an appropriate and professional manner
- Monitoring licensable areas within the venue
- Completing any necessary admin for the role (e.g., reports)
We do not offer transport to this venue, so please ensure that you are able to travel to the venue before applying for the role. If relying on public transport, shifts can start early in the morning and finish late at night. A current SIA Door supervisor licence is essential for this role, so if you are a license holder with experience in a similar role, get in touch.
Interviews for these roles will be held on Wed. 1st October in Blackpool.
Requirements
- A valid front-line SIA Door supervisor Licence
- Ability to provide documentation at interview demonstrating eligibility to work within the UK and unrestricted right to work for a minimum period of 12 months
- Proactive customer service skills
- Fluent in spoken and written English
- Previous security/crowd management experience
- 5-year checkable work history (including school, further education and unemployment) – all offers are conditional on passing screening
- Excellent personal presentation and verbal and written communication skills
- Travel ability to the venue (no company transport)
- Current SIA license and the ability to work confidently on your own and as part of a team
Benefits
- Weekly pay
- Flexible shifts
- Pension
- Holidays accrued for each hour worked
- Easy access to shifts via our online portal
- Employee assistance programme
- Team portal
- Uniforms
- Rates of pay from £12.23 – £12.75 per hour plus accrued holiday pay, dependant on position/event requirements
Compact Security Services is an equal-opportunity employer that is committed to inclusion and diversity. We are proud to be a signatory of the Armed Forces Covenant and are committed to providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please contact us to make a request.
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SIA Door Supervisor - Blackpool employer: Compact Security Services
Contact Detail:
Compact Security Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor - Blackpool
✨Tip Number 1
Get to know the venue! Familiarise yourself with its layout and policies before your interview. This shows you're proactive and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Door Supervisor and how you'd handle them. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! Make sure your personal presentation is top-notch for the interview. It reflects your professionalism and sets the tone for your potential role.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us, and we love seeing candidates who take that extra step.
We think you need these skills to ace SIA Door Supervisor - Blackpool
Some tips for your application 🫡
Show Off Your SIA Licence: Make sure to highlight your current SIA Door Supervisor licence in your application. It's a must-have for this role, so don’t forget to mention it right at the start!
Customer Service is Key: Since this role is all about providing top-notch customer service, share any relevant experiences where you’ve gone above and beyond for customers. We love to see that proactive attitude!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your skills and experiences shine through without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role quickly!
How to prepare for a job interview at Compact Security Services
✨Know Your Stuff
Make sure you’re familiar with the specific responsibilities of the SIA Door Supervisor role. Brush up on venue policies, prohibited items, and emergency procedures. This will show that you’re not just interested in the job, but that you’re prepared to handle the challenges that come with it.
✨Dress to Impress
Since personal presentation is key for this role, ensure you arrive looking sharp and professional. A neat appearance can make a great first impression and reflects your understanding of the importance of presentation in security roles.
✨Showcase Your Customer Service Skills
Be ready to discuss your previous experiences in customer service and crowd management. Think of specific examples where you’ve successfully handled difficult situations or provided excellent service. This will demonstrate your proactive approach and ability to maintain a welcoming atmosphere.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle various situations, such as crowd disruptions or emergencies. Practise your responses to these scenarios so you can convey your thought process clearly and confidently during the interview.
