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For Companies At a Glance
- Tasks: Lead security teams and ensure top-notch service at events across the UK.
- Company: Compact Security Services Ltd, a leader in professional security solutions.
- Benefits: Competitive salary, bonuses, pension scheme, and ongoing training opportunities.
- Why this job: Join a dynamic team making events safe and enjoyable for everyone.
- Qualifications: SIA Licence required; experience in security operations or event management preferred.
- Other info: Great career growth in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Compact Security Services Ltd provides professional security solutions across the UK, specialising in crowd management for live music, sporting, and cultural events, as well as retail, static guarding, and door supervision services. We are an SIA Approved Contractor with a reputation for operational excellence, compliance, and customer focus.
Key Responsibilities
- Lead and supervise security and event teams to ensure operational effectiveness, professionalism, and client satisfaction.
- Coordinate rapid responses to emergency cover requests and ensure contingency plans are in place.
- Manage staffing levels, budgets, and operational costs in line with P&L targets.
- Attend regular operational and client meetings, contributing to planning and strategic development.
- Ensure accurate and timely completion of risk assessments, event plans, site logs, and compliance documentation.
- Deliver precise and commercially sound client quotations aligned to scope, risk, and resource requirements.
- Develop strong client relationships, ensuring proactive communication and service excellence.
- Promote best practice in crowd safety, welfare, and public protection, leading initiatives to deter crime and disorder.
- Support staff recruitment, training, and development to maintain consistent service delivery levels.
Requirements
- SIA Door Supervisor or Close Protection Licence (Essential).
- Demonstrated experience in security operations or event management, ideally within an ACS-accredited business - within events and/or Night time economy.
- Experienced in preparation of operational documentation, including event plans/risk assessments.
- Strong leadership and people management skills, with a hands‑on, solutions‑driven approach.
- Proven ability to manage budgets, P&L targets, and contractual KPIs.
- Excellent written, verbal, and interpersonal communication skills.
- Experience liaising with clients, venue managers, and multi‑agency partners.
- Holds or working towards a qualification in Crowd Management, Spectator Safety, or Event Management (Level 3 or above preferred).
- Health & Safety qualification (IOSH/NEBOSH) desirable.
- Full UK driving licence with flexibility to travel across multiple sites.
Benefits
- Competitive salary plus performance‑related bonus and expenses.
- Pension scheme.
- Free access to employee assistance scheme.
- Ongoing training and professional development opportunities.
- Investment within a growing business.
Senior Operations Manager - London area employer: Compact Security Services
Contact Detail:
Compact Security Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - London area
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and event management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in security operations and event management. Include examples of successful projects, risk assessments, and client relationships you've built. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to leadership, budget management, and client communication. We can help you with mock interviews to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to join our team at Compact Security Services!
We think you need these skills to ace Senior Operations Manager - London area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in security operations and event management, especially if you've worked in an ACS-accredited business. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and hands-on approach. Tell us about your experience managing budgets and P&L targets, and how you’ve built strong client relationships in the past.
Showcase Relevant Qualifications: Don’t forget to mention your SIA Door Supervisor or Close Protection Licence, as well as any qualifications in Crowd Management or Event Management. We love seeing candidates who are committed to their professional development!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Compact Security Services
✨Know Your Stuff
Make sure you’re well-versed in the specifics of security operations and event management. Brush up on your knowledge of crowd safety, risk assessments, and compliance documentation. This will not only show your expertise but also demonstrate your commitment to operational excellence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when you successfully led a team or managed a crisis. Being able to articulate these experiences will help you stand out as a strong candidate for the Senior Operations Manager role.
✨Understand the Company Culture
Research Compact Security Services Ltd and their approach to client satisfaction and operational effectiveness. Tailor your responses to reflect their values and how you can contribute to their reputation for excellence. This shows you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about their current challenges in security operations or how they measure success in client relationships. This demonstrates your proactive mindset and genuine interest in the role and the company.
