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- Tasks: Lead security teams and ensure top-notch service delivery at events across London.
- Company: Compact Security Services Ltd, a leader in professional security solutions.
- Benefits: Competitive salary, performance bonuses, pension scheme, and ongoing training.
- Why this job: Join a dynamic team and make a real impact on crowd safety and event management.
- Qualifications: Experience in security operations, strong leadership skills, and SIA licence required.
- Other info: Exciting opportunities for growth in a rapidly expanding business.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Compact Security Services Ltd provides professional security solutions across the UK, specialising in crowd management for live music, sporting, and cultural events, as well as retail, static guarding, and door supervision services. We are an SIA Approved Contractor with a reputation for operational excellence, compliance, and customer focus.
We are seeking an experienced and motivated Area Manager to oversee operations in London and the Southern region. The successful candidate will take ownership of service delivery, client relationships, staff management, and operational planning across a diverse portfolio of venues and events.
Key Responsibilities- Lead and supervise security and event teams to ensure operational effectiveness, professionalism, and client satisfaction.
- Coordinate rapid responses to emergency cover requests and ensure contingency plans are in place.
- Manage staffing levels, budgets, and operational costs in line with P&L targets.
- Attend regular operational and client meetings, contributing to planning and strategic development.
- Ensure accurate and timely completion of risk assessments, event plans, site logs, and compliance documentation.
- Deliver precise and commercially sound client quotations aligned to scope, risk, and resource requirements.
- Develop strong client relationships, ensuring proactive communication and service excellence.
- Promote best practice in crowd safety, welfare, and public protection, leading initiatives to deter crime and disorder.
- Support staff recruitment, training, and development to maintain consistent service delivery levels.
- SIA Door Supervisor or Close Protection Licence (Essential).
- Demonstrated experience in security operations or event management, ideally within an ACSâaccredited business â within events and/or Night time economy.
- Experienced in preparation of operational documentation, including event plans/risk assessments.
- Strong leadership and people management skills, with a handsâon, solutionsâdriven approach.
- Proven ability to manage budgets, P&L targets, and contractual KPIs.
- Excellent written, verbal, and interpersonal communication skills.
- Experience liaising with clients, venue managers, and multiâagency partners.
- Holds or working towards a qualification in Crowd Management, Spectator Safety, or Event Management (Level 3 or above preferred).
- Health & Safety qualification (IOSH/NEBOSH) desirable.
- Full UK driving licence with flexibility to travel across multiple sites.
Competitive salary plus performanceârelated bonus and expenses, pension scheme, free access to employee assistance scheme, ongoing training and professional development opportunities and investment within a growing business.
Senior Operations Manager - London area employer: Compact Security Services
Contact Detail:
Compact Security Services Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Operations Manager - London area
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the security and events industry. Attend local events, join relevant groups on social media, and donât be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or recruiters, be ready to discuss your experience in security operations and event management. Bring examples of how you've led teams or managed budgets to the table. This is your time to shine!
â¨Tip Number 3
Donât just apply anywhereâapply through our website! We love seeing candidates who are genuinely interested in joining StudySmarter. Tailor your application to highlight your leadership skills and operational expertise, and make sure to mention any relevant qualifications you hold.
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. Use this opportunity to reiterate your enthusiasm for the role and remind them why youâre the perfect fit for the Senior Operations Manager position.
We think you need these skills to ace Senior Operations Manager - London area
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in security operations and event management, especially if you've worked in an ACS-accredited business. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your leadership and people management skills, and donât forget to show your passion for operational excellence.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Did you improve client satisfaction or manage budgets effectively? We love numbers, so quantify your successes where possible!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Compact Security Services
â¨Know Your Stuff
Make sure youâre well-versed in the specifics of security operations and event management. Brush up on your knowledge about crowd safety, risk assessments, and compliance documentation. This will not only show your expertise but also demonstrate your commitment to operational excellence.
â¨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when youâve successfully led a team or managed a challenging situation. This is crucial for the role, so be ready to discuss how you motivate and develop your staff.
â¨Understand the Company Culture
Research Compact Security Services Ltd and their approach to client relationships and service delivery. Be prepared to discuss how your values align with theirs and how you can contribute to their reputation for customer focus and operational excellence.
â¨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in the London area or how they measure success in client relationships. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
