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- Tasks: Ensure safety and provide excellent customer service at bars, clubs, and restaurants.
- Company: Join Compact Security Services, a diverse and inclusive security team.
- Benefits: Earn from £12.50 per hour, enjoy flexible shifts, and receive holiday pay.
- Why this job: Be part of the vibrant night-time economy and make a difference in people's experiences.
- Qualifications: SIA Licence required; previous security experience is a plus.
- Other info: Weekly pay, easy shift access, and support for career growth.
Overview
Compact Security Services are looking for confident & experienced SIA Licensed Security Staff, to join our Night Time Economy team working a variety of different night time venues (Bars, Restaurants and Clubs) within Manchester City Centre. Shifts will be evenings and weekends
Responsibilities
- Providing quality customer service for visitor arrival and departure – within the venue location, including external locations.
- Searching visitors and bags and checking ID on entry to the venue in line with company/venue policies.
- Gaining a clear understanding of the venue specific policies and procedures
- Monitoring customer movements and behaviour externally and internally proactively identifying any potential issues or incidents and reporting them or taking necessary action.
- Understanding venue specific emergency procedures, safety checks
- Professional presentation and welcoming attitude to visitors and other colleagues.
- Dealing with any incidents or disruptions in appropriate and professional manner, including refusal of entry or requests to leave the premises.
- Monitoring licensable areas within the venue.
Qualifications
- Excellent customer service skills
- Confident and professional with a high standard of personal presentation, written and verbal communication
- Previous security experience in a similar role
- A valid front-line Door Supervisor /Close Protection – SIA Licence is essential for this role
- Provide documentation at interview which demonstrates your eligibility to work within the UK and unrestricted right to work in the UK for a minimum period of 12 months
Please note all offers are conditional on passing our screening process, and we will be unable to progress your application if you are unable to provide information required as part of this process, this includes a 5-year verified work/education history (including school, further education and unemployment)
We offer weekly pay, with rates from £12.50 per hour plus accrued holiday pay. Flexible shifts, pension, with holidays accrued for each hour you work plus easy access to shifts via our online portal, employee assistance programme, team portal, uniforms. * hourly rate inclusive of accrued holiday pay
Compact Security Services is an equal-opportunity employer that is committed to inclusion and diversity. As a growing business we take affirmative action to ensure equal opportunities to applicants and employees without regard to background, race including colour, nationality, ethnic or national origin, religion or belief, age, sex, sexual orientation, gender reassignment, disability status, caring responsibilities or other legally protected characteristics.
We are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces, and are committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request.
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SIA Door supervisors - NTE Bars, Clubs, Restaurants employer: Compact Security Services Limited
Contact Detail:
Compact Security Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door supervisors - NTE Bars, Clubs, Restaurants
✨Tip Number 1
Get to know the venues! Familiarise yourself with the bars, clubs, and restaurants in Manchester City Centre. Understanding their vibe and policies will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former security staff on social media or at local events. They can provide insider tips and might even refer you to open positions, giving you a leg up in the application process.
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing top-notch service, consider role-playing scenarios with friends or family. This will help you feel more confident when dealing with visitors and any potential incidents.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll have access to all the latest shifts and opportunities, making it super convenient for you to land that perfect job.
We think you need these skills to ace SIA Door supervisors - NTE Bars, Clubs, Restaurants
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous security roles you've had. We want to see how your experience aligns with the responsibilities listed in the job description, especially your customer service skills and ability to handle incidents.
Be Professional and Personable: Your written application should reflect the professional presentation we expect from our team. Use clear language and a friendly tone to show us you can communicate effectively, just like you would with visitors at the venue.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the specific requirements of the SIA Door Supervisor role. Mention your understanding of venue policies and emergency procedures to stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Compact Security Services Limited
✨Know Your Venue Policies
Before the interview, make sure you understand the specific policies and procedures of the venues you'll be working at. This shows that you're proactive and serious about the role, and it will help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you dealt with difficult customers or resolved conflicts, as this is crucial for a role in security within bars and clubs.
✨Dress to Impress
Since personal presentation is key in this role, dress professionally for your interview. A smart appearance not only reflects well on you but also aligns with the expectations of the job, showing that you take the opportunity seriously.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with disruptive patrons or emergency procedures. Think through these scenarios beforehand so you can respond clearly and demonstrate your problem-solving skills.
