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- Tasks: Lead security teams and ensure top-notch service delivery at events across London.
- Company: Compact Security Services Ltd, a leader in professional security solutions.
- Benefits: Competitive salary, performance bonuses, pension scheme, and ongoing training.
- Why this job: Make a real impact in crowd safety and event management while developing your career.
- Qualifications: Experience in security operations or event management; SIA Licence required.
- Other info: Join a growing business with excellent career development opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Compact Security Services Ltd provides professional security solutions across the UK, specialising in crowd management for live music, sporting, and cultural events, as well as retail, static guarding, and door supervision services. We are an SIA Approved Contractor with a reputation for operational excellence, compliance, and customer focus.
We are seeking an experienced and motivated Area Manager to oversee operations in London and the Southern region. The successful candidate will take ownership of service delivery, client relationships, staff management, and operational planning across a diverse portfolio of venues and events.
Key Responsibilities- Lead and supervise security and event teams to ensure operational effectiveness, professionalism, and client satisfaction.
- Coordinate rapid responses to emergency cover requests and ensure contingency plans are in place.
- Manage staffing levels, budgets, and operational costs in line with P&L targets.
- Attend regular operational and client meetings, contributing to planning and strategic development.
- Ensure accurate and timely completion of risk assessments, event plans, site logs, and compliance documentation.
- Deliver precise and commercially sound client quotations aligned to scope, risk, and resource requirements.
- Develop strong client relationships, ensuring proactive communication and service excellence.
- Promote best practice in crowd safety, welfare, and public protection, leading initiatives to deter crime and disorder.
- Support staff recruitment, training, and development to maintain consistent service delivery levels.
- SIA Door Supervisor or Close Protection Licence (Essential).
- Demonstrated experience in security operations or event management, ideally within an ACS-accredited business - within events and/or Night time economy.
- Experienced in preparation of operational documentation, including event plans/risk assessments.
- Strong leadership and people management skills, with a hands-on, solutions-driven approach.
- Proven ability to manage budgets, P&L targets, and contractual KPIs.
- Excellent written, verbal, and interpersonal communication skills.
- Experience liaising with clients, venue managers, and multi-agency partners.
- Holds or working towards a qualification in Crowd Management, Spectator Safety, or Event Management (Level 3 or above preferred).
- Health & Safety qualification (IOSH/NEBOSH) desirable.
- Full UK driving licence with flexibility to travel across multiple sites.
Competitive salary plus performance-related bonus and expenses, pension scheme, free access to employee assistance scheme, ongoing training and professional development opportunities and investment within a growing business.
Senior Operations Manager - London area employer: Compact Security Services Limited
Contact Detail:
Compact Security Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - London area
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and event management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your past successes in operations management, especially in security or event settings. Use this to demonstrate your expertise during interviews or networking chats.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Compact Security Services Ltd, and express your interest in potential opportunities. A personal touch can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in crowd management and security operations. Consider taking relevant courses or certifications to boost your profile. This shows employers you're committed to professional growth.
We think you need these skills to ace Senior Operations Manager - London area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in security operations and event management, especially within an ACS-accredited business. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and your hands-on approach to problem-solving. Let us know why you're passionate about crowd safety and client satisfaction.
Showcase Relevant Qualifications: Don’t forget to mention any relevant qualifications like your SIA Door Supervisor or Close Protection Licence. If you’re working towards a qualification in Crowd Management or Event Management, let us know – we love seeing candidates who are committed to their professional development!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Compact Security Services Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of security operations and event management. Brush up on your knowledge about crowd safety, risk assessments, and compliance documentation. This will not only show your expertise but also demonstrate your commitment to operational excellence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when you successfully led a team or managed a challenging situation. This is crucial for the role, so be ready to discuss how you motivate teams and ensure client satisfaction.
✨Understand the Company Culture
Research Compact Security Services Ltd and their approach to client relationships and service delivery. Tailor your responses to reflect their values and how you can contribute to their reputation for operational excellence. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in emergency situations. Think through potential scenarios you might face as an Area Manager and how you would handle them. This will help you demonstrate your solutions-driven approach and readiness for the challenges of the role.
