Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle billing tasks, data updates, and customer queries in a dynamic tech environment.
- Company: Join an award-winning, rapidly expanding telecom billing business.
- Benefits: Enjoy a competitive salary of £30k plus benefits and hybrid working after training.
- Why this job: Be part of a cutting-edge team transforming telecom billing processes.
- Qualifications: Attention to detail, organisational skills, and a positive attitude are essential.
- Other info: Great opportunity for career growth in a supportive and innovative workplace.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Full-time
Location: Caterham, Surrey – Hybrid after first 8 weeks.
Salary: £30k salary plus benefits.
We are delighted and excited to offer this opportunity to join an award winning and rapidly expanding tech business in the telecommunication billing sector. Due to recent sales success, they have secured commitment from multiple Telecom/Mobile Resellers, VARs and Wholesalers to move all or elements of their Billing operations to this state-of-the-art platform.
Reporting to a Senior Billing Analyst you will focus on hands-on billing tasks, data changes, and customer administration, rather than managing customer accounts.
Responsibilities:
- Carry out day-to-day billing administration tasks, including manual data updates, configuration changes and data checks.
- Support Senior/Lead Billing Analysts during monthly billing cycles, assisting with validations and quality checks.
- Process customer requests and changes accurately and within SLAs.
- Raise, monitor, and resolve tickets through our internal systems.
- Assist with importing data files, reviewing exceptions, and completing corrective actions.
- Liaise with customers (via email and phone) to resolve straightforward queries.
- Escalate more complex incidents to Billing Analysts and collaborate to ensure timely resolution.
- Maintain accurate records and follow internal processes to a high standard.
- Contribute to continuous improvement of billing processes and customer experience.
Key Qualifications and Skills
Essential:
- Strong attention to detail and high level of accuracy
- Good organisational and time-management skills
- Confident using spreadsheets and general office applications
- A positive “can-do” attitude and willingness to learn
- Clear and professional communication skills (written and verbal)
Desirable:
- Experience in telecoms, billing, finance ops, or data administration
- Previous exposure to customer support or ticketing systems
- Interest in technology and SaaS platforms
Billing Administrator in Surrey employer: Comoro
Contact Detail:
Comoro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the telecom and billing sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to billing administration. Think about how your attention to detail and organisational skills can shine through in your answers. We want you to show off that 'can-do' attitude!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Billing Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administrator role. Highlight your attention to detail and any relevant experience in billing or data administration. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your positive attitude and willingness to learn. Let us know why you're excited about joining our team and how you can contribute to improving our billing processes.
Show Off Your Tech Skills: Since we're in the tech biz, it's important to mention your comfort with spreadsheets and office applications. If you've got experience with ticketing systems or telecoms, make sure to include that too – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Comoro
✨Know Your Billing Basics
Make sure you brush up on the fundamentals of billing processes and telecom operations. Familiarise yourself with common terms and practices in the industry, as this will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Attention to Detail
Since the job requires a high level of accuracy, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in data or ensuring compliance with processes, be ready to discuss how you maintain precision in your work.
✨Demonstrate Your Organisational Skills
Think of specific instances where your organisational skills helped you manage multiple tasks effectively. You might want to mention how you prioritised tasks during busy periods or how you kept track of deadlines, especially in a fast-paced environment like billing.
✨Practice Clear Communication
As you'll be liaising with customers and colleagues, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios you might encounter, such as resolving customer queries or explaining billing processes, to build your confidence.
