At a Glance
- Tasks: Lead outbound sales and retention efforts while managing an outsourced contact centre.
- Company: Join COMORO, a dynamic company focused on customer engagement.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data-driven performance improvement.
- Why this job: Make a real impact by driving sales and enhancing customer experiences.
- Qualifications: Experience in sales, vendor management, and strong coaching skills.
The predicted salary is between 47181 - 52413 £ per year.
COMORO is seeking a Sales and Retention Lead, Customer Engagement Centres, to oversee an outsourced contact centre and drive outbound sales and retention results.
The role focuses on client-side vendor management, coaching, and quality oversight, with time spent on-site at the contact centre(s) and collaboration across the Sales Team.
The ideal candidate will lead outbound activity, develop tests, and use data to improve performance while supporting inbound channels when needed.
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Sales & Retention Lead, Outsourced Contact Centres employer: COMORO
Join a vibrant and innovative SaaS tech company that is not only making significant strides in the Telecoms and IT sectors but also values its employees' growth and success. With a dynamic work culture that encourages collaboration and creativity, you will have access to uncapped commission opportunities and the tools necessary for your professional development. Located in Surrey or available remotely, this role offers flexibility and the chance to be part of a forward-thinking team dedicated to driving meaningful change in the industry.
