At a Glance
- Tasks: Lead global event operations, ensuring excellence in logistics and customer engagement.
- Company: Fast-growing intelligence and events organisation with a vibrant culture.
- Benefits: Hybrid working, strong wellbeing benefits, and a collaborative environment.
- Other info: Opportunity to innovate and elevate attendee experiences in a dynamic setting.
- Why this job: Join a high-growth company and make a strategic impact in the events industry.
- Qualifications: 7+ years in B2B event operations with leadership experience.
Founded in 2009, this fast-growing intelligence and events organisation empowers decision-makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market-leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3-5 years.
Role Overview
The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event P&L, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer-facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement.
Key Responsibilities
- Lead operational delivery of all conferences and awards across EMEA, APAC and the US.
- Manage, mentor and develop the Event Operations team; act as the functional lead for the department.
- Own the event P&L, build budgets, track performance and model cost scenarios.
- Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow.
- Oversee end-to-end event delivery, including staffing plans, supplier coordination, risk assessments and H&S compliance.
- Lead venue sourcing and contract negotiation on 2-3 year cycles; maintain venue performance data.
- Source and manage contractors (AV, furniture, graphics, branding) and negotiate high-value contracts.
- Partner with Sponsorship Sales to deliver branding inventory and manage post-sale fulfilment.
- Build structured processes for sponsor communication, fulfilment reporting and renewal support.
- Collaborate with Subscriptions, Editorial and Commercial teams to ensure their objectives are met onsite.
- Introduce and champion new technologies, tools and operational enhancements to improve efficiency.
- Benchmark against industry events, identifying opportunities to innovate and elevate the attendee experience.
- Contribute to wider business operations including travel, expenses, risk, insurance and supplier processes.
- Develop dashboards and KPIs to track operational performance and drive continuous improvement.
Required Experience & Skills
- 7+ years in B2B event operations; 1-2 years in a leadership role.
- Experience delivering events for finance, professional services or related sectors.
- Strong financial acumen and experience owning budgets.
- Proven negotiation of high-value venue contracts (£500k+).
- Excellent project management, attention to detail and cross-functional collaboration.
- Strong presentation skills and an innovative, customer-centric mindset.
Why Join
A high-growth, premium events business offering strategic influence, hybrid working, strong wellbeing benefits, a collaborative values-led culture and a vibrant London office environment.
Head of Event Operations employer: Comoro
Join a dynamic and rapidly expanding events organisation that prioritises innovation and excellence in the digital infrastructure sector. With a strong focus on employee wellbeing, hybrid working options, and a collaborative culture, this company offers exceptional growth opportunities for its team members. As part of a vibrant London office, you'll be at the forefront of delivering impactful global events while shaping the future of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Event Operations
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the field. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Understand their mission and values, and think about how your experience aligns with their goals. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements and how they relate to the role of Head of Event Operations. We love seeing how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to take our events to the next level!
We think you need these skills to ace Head of Event Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Event Operations role. Highlight your event management experience, especially in B2B settings, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about event operations and how your background makes you the perfect fit for our team. Be sure to mention any innovative strategies you've implemented in past roles.
Showcase Your Financial Acumen:Since you'll be managing budgets and P&L, it's crucial to demonstrate your financial skills. Include specific examples of how you've successfully managed budgets or negotiated high-value contracts in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Comoro
✨Know Your Events Inside Out
Before the interview, dive deep into the company's past events. Familiarise yourself with their themes, formats, and attendee feedback. This will not only show your genuine interest but also help you discuss how you can elevate their event operations.
✨Showcase Your Financial Savvy
Since the role involves managing budgets and P&L, be prepared to discuss your experience with financial management. Bring examples of how you've successfully managed event budgets in the past, including any cost-saving strategies or revenue-generating ideas you've implemented.
✨Demonstrate Leadership Skills
As a potential leader for the Event Operations team, highlight your mentoring and team development experiences. Share specific instances where you've guided a team through challenges or improved performance, showcasing your ability to inspire and lead.
✨Innovate and Engage
Think about new technologies or processes you've introduced in previous roles that enhanced attendee engagement or streamlined operations. Be ready to discuss these innovations and how they could apply to the company's future events, showing your forward-thinking approach.
