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- Tasks: Manage key accounts, drive growth, and enhance customer relationships.
- Company: Leading UK tech firm focused on worker safety across various sectors.
- Benefits: Competitive salary, uncapped commission, hybrid work, and great benefits.
- Why this job: Join a mission-driven company making a real difference in worker safety.
- Qualifications: Experience in account management, CRM skills, and a knack for sales.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 34000 - 42000 £ per year.
Basic Salary: £40k to £45k + commission (uncapped) & Benefits
Location: Hybrid/Surrey
Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care.
As an Account Manager, you will play an instrumental role in driving continued growth from 50 to 60 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross-sell/upsell the full portfolio of services including their mass notification service and applications.
Key responsibilities:- CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets.
- First class account management service for our customers to maintain excellent CSAT and NPS targets.
- Nurture customers within the account base to ensure a continued robust pipeline of opportunities.
- Maximise each customer's potential spend through Account Development planning, relationship building and data analysis.
- Deliver excellent bid and proposal responses with Executive summary and win themes.
- Identify potential referrals, and the decision makers within the client organisation.
- Set up meetings between client decision makers and company’s practice leaders/principals.
- Work cross-functionally with other departments to improve and enhance the customer experience for all customers.
- Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector.
- Collaborate with Marketing team to identify potential opportunities within your account base.
- Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service.
- Great Account Management and Account Development skills.
- Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue.
- Proven track record of consistently achieving and exceeding sales targets.
- Skilled in the ability to retain customers and prevent cancellations.
- CRM experience essential, (SFDC desirable).
- Demonstrable commercial acumen and use of Sales Methodologies.
Account Manager employer: Comoro
Contact Detail:
Comoro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how your skills can help them manage their accounts better and drive growth. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice for the Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that dream job!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management, especially in tech or regulatory environments, and showcase any achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help drive growth for our key accounts. Be specific about your past successes in similar positions.
Showcase Your CRM Skills: Since CRM experience is essential, make sure to mention any relevant tools you've used, like SFDC. Share examples of how you've used data analysis to improve customer relationships and achieve sales targets.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Comoro
✨Know Your Accounts
Before the interview, dive deep into the key accounts you'll be managing. Understand their needs, challenges, and how the company's services can benefit them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your CRM Skills
Since CRM experience is essential for this role, be prepared to discuss your previous experiences with CRM systems. Bring examples of how you've used data analysis to drive account development and retention strategies. This will highlight your organisational skills and attention to detail.
✨Demonstrate Your Sales Acumen
Be ready to share specific examples of how you've consistently achieved or exceeded sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your commercial acumen in action.
✨Stay Updated on Industry Trends
Research current industry news and insights relevant to the technology sector, especially around lone and at-risk worker safety. Being knowledgeable about trends will not only impress your interviewers but also help you align your sales strategy with the company's goals.
