Sales & Retention Lead – Outsourced Contact Centers

Sales & Retention Lead – Outsourced Contact Centers

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
Comoro Ltd.

At a Glance

  • Tasks: Lead sales and retention efforts at outsourced contact centres, driving performance and quality.
  • Company: Comoro Ltd., a dynamic company focused on customer engagement.
  • Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
  • Other info: Join a collaborative team dedicated to excellence in customer engagement.
  • Why this job: Make a real impact in sales while developing your leadership skills.
  • Qualifications: Experience in sales, vendor management, and coaching required.

The predicted salary is between 45000 - 55000 £ per year.

Comoro Ltd. is seeking a Sales and Retention Lead for Customer Engagement Centres in London, leading outsourced contact centre activity to drive outbound sales and retention.

This client-side role focuses on vendor management, coaching, and quality oversight with on-site presence at the contact centre site(s).

You will collaborate across the Sales Team to review results, scripts, and training materials, and develop new initiatives to boost sales performance and quality.

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Sales & Retention Lead – Outsourced Contact Centers employer: Comoro Ltd.

Comoro Ltd is an exceptional employer located in Harrow, offering a dynamic work environment that fosters growth and innovation. With a hybrid working model, competitive performance-related bonuses, and a strong focus on employee well-being, we prioritise our team's success and satisfaction. Join us to build meaningful relationships with clients while advancing your career in a thriving B2B intelligence sector.

Comoro Ltd.

Contact Details:

Comoro Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales & Retention Lead – Outsourced Contact Centers

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Sales & Retention Lead – Outsourced Contact Centers at Comoro Ltd., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Comoro Ltd.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Retention Lead – Outsourced Contact Centers. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Sales & Retention Lead – Outsourced Contact Centers

Vendor Management
Coaching Skills
Quality Oversight
Sales Performance Analysis
Script Development
Training Material Development
Initiative Development

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Comoro Ltd.:When writing your cover letter, make sure to tailor your message specifically for Comoro Ltd.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Comoro Ltd.

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Comoro Ltd. that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Comoro Ltd. that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Comoro Ltd.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.