At a Glance
- Tasks: Lead global event operations, ensuring excellence in logistics and customer engagement.
- Company: Fast-growing intelligence and events organisation with a vibrant culture.
- Benefits: Hybrid working, strong wellbeing benefits, and a collaborative environment.
- Other info: Exciting opportunity for career growth in a dynamic London office.
- Why this job: Join a high-growth company and make a strategic impact in the events industry.
- Qualifications: 7+ years in B2B event operations with leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
Founded in 2009, this fast-growing intelligence and events organisation empowers decision-makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market-leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3-5 years.
Role Overview
The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event P&L, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer-facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement.
Key Responsibilities
- Lead operational delivery of all conferences and awards across EMEA, APAC and the US.
- Manage, mentor and develop the Event Operations team; act as the functional lead for the department.
- Own the event P&L, build budgets, track performance and model cost scenarios.
- Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow.
- Oversee end-to-end event delivery, including staffing plans, supplier coordination, risk assessments and H&S compliance.
- Lead venue sourcing and contract negotiation on 2-3 year cycles; maintain venue performance data.
- Source and manage contractors (AV, furniture, graphics, branding) and negotiate high-value contracts.
- Partner with Sponsorship Sales to deliver branding inventory and manage post-sale fulfilment.
- Build structured processes for sponsor communication, fulfilment reporting and renewal support.
- Collaborate with Subscriptions, Editorial and Commercial teams to ensure their objectives are met onsite.
- Introduce and champion new technologies, tools and operational enhancements to improve efficiency.
- Benchmark against industry events, identifying opportunities to innovate and elevate the attendee experience.
- Contribute to wider business operations including travel, expenses, risk, insurance and supplier processes.
- Develop dashboards and KPIs to track operational performance and drive continuous improvement.
Required Experience & Skills
- 7+ years in B2B event operations; 1-2 years in a leadership role.
- Experience delivering events for finance, professional services or related sectors.
- Strong financial acumen and experience owning budgets.
- Proven negotiation of high-value venue contracts (£500k+).
- Excellent project management, attention to detail and cross-functional collaboration.
- Strong presentation skills and an innovative, customer-centric mindset.
Why Join
A high-growth, premium events business offering strategic influence, hybrid working, strong wellbeing benefits, a collaborative values-led culture and a vibrant London office environment.
Head of Event Operations in London employer: Comoro Ltd.
Join a dynamic and rapidly expanding events organisation that champions innovation and excellence in the digital infrastructure sector. With a strong focus on employee wellbeing, hybrid working options, and a collaborative culture, this company offers exceptional growth opportunities for its team members. Located in vibrant London, you will be part of a market leader that values strategic influence and fosters a supportive environment for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Event Operations in London
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the field. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Understand their mission and values, and think about how your experience aligns with their goals. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills through a portfolio or case studies of past events you've managed. We love seeing tangible evidence of your success, so highlight your achievements and how you’ve driven innovation and engagement in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make an impact in the events space.
We think you need these skills to ace Head of Event Operations in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for event operations shine through. We want to see how your experience aligns with our mission of delivering top-notch events that empower decision-makers in digital infrastructure.
Tailor Your CV:Make sure your CV is tailored to the Head of Event Operations role. Highlight your relevant experience in B2B event operations and any leadership roles you've held. We love seeing how you’ve driven innovation and improved processes in past positions.
Be Specific About Achievements:Quantify your achievements where possible! If you've managed budgets or led successful events, share those numbers. We’re all about data-driven insights, so show us how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Comoro Ltd.
✨Know Your Events Inside Out
Before the interview, dive deep into the company's past events. Familiarise yourself with their themes, formats, and attendee engagement strategies. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their operational goals.
✨Showcase Your Financial Savvy
Since you'll be managing the event P&L, be prepared to discuss your financial acumen. Bring examples of budgets you've managed, how you've tracked performance, and any cost-saving measures you've implemented in previous roles. Numbers speak volumes!
✨Demonstrate Leadership Skills
As a potential leader of the Event Operations team, highlight your mentoring and development experiences. Share specific instances where you've successfully led a team through challenges or improved processes, showcasing your ability to inspire and drive results.
✨Innovate and Elevate
Think about new technologies or operational enhancements you've introduced in past roles. Be ready to discuss how these innovations improved efficiency or attendee experience. This will demonstrate your forward-thinking mindset and commitment to continuous improvement.
