At a Glance
- Tasks: Lead global event operations, ensuring excellence in logistics and customer engagement.
- Company: Fast-growing intelligence and events organisation with a vibrant culture.
- Benefits: Hybrid working, strong wellbeing benefits, and a collaborative environment.
- Other info: Dynamic role with opportunities for innovation and career growth.
- Why this job: Join a high-growth company and make a strategic impact in the events industry.
- Qualifications: 7+ years in B2B event operations with leadership experience required.
The predicted salary is between 60000 - 80000 £ per year.
Founded in 2009, this fast‑growing intelligence and events organisation empowers decision‑makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market‑leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3‑5 years.
Role Overview
The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event P&L, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer‑facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement.
Key Responsibilities
- Lead operational delivery of all conferences and awards across EMEA, APAC and the US.
- Manage, mentor and develop the Event Operations team; act as the functional lead for the department.
- Own the event P&L, build budgets, track performance and model cost scenarios.
- Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow.
- Oversee end‑to‑end event delivery, including staffing plans, supplier coordination, risk assessments and H&S compliance.
- Lead venue sourcing and contract negotiation on 2‑3 year cycles; maintain venue performance data.
- Source and manage contractors (AV, furniture, graphics, branding) and negotiate high‑value contracts.
- Partner with Sponsorship Sales to deliver branding inventory and manage post‑sale fulfilment.
- Build structured processes for sponsor communication, fulfilment reporting and renewal support.
- Collaborate with Subscriptions, Editorial and Commercial teams to ensure their objectives are met onsite.
- Introduce and champion new technologies, tools and operational enhancements to improve efficiency.
- Benchmark against industry events, identifying opportunities to innovate and elevate the attendee experience.
- Contribute to wider business operations including travel, expenses, risk, insurance and supplier processes.
- Develop dashboards and KPIs to track operational performance and drive continuous improvement.
Required Experience & Skills
- 7+ years in B2B event operations; 1‑2 years in a leadership role.
- Experience delivering events for finance, professional services or related sectors.
- Strong financial acumen and experience owning budgets.
- Proven negotiation of high‑value venue contracts (£500k+).
- Excellent project management, attention to detail and cross‑functional collaboration.
- Strong presentation skills and an innovative, customer‑centric mindset.
Why Join
A high‑growth, premium events business offering strategic influence, hybrid working, strong wellbeing benefits, a collaborative values‑led culture and a vibrant London office environment.
Head of Event Operations in Harrow employer: Comoro Ltd.
Join a dynamic and rapidly expanding events organisation that prioritises employee growth and wellbeing, offering a collaborative culture and hybrid working options. With a vibrant London office environment and a commitment to innovation, this company provides an excellent platform for professionals in event operations to thrive and make a significant impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Event Operations in Harrow
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the field. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Understand their mission and values, and think about how your experience aligns with their goals. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements and how they relate to the role of Head of Event Operations. We love seeing how you’ve made an impact in previous positions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to take our events to the next level!
We think you need these skills to ace Head of Event Operations in Harrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Event Operations role. Highlight your experience in B2B event operations and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've managed event P&L or led successful teams. This is your chance to shine, so make it count!
Showcase Your Financial Acumen:Since managing budgets is key for this role, be sure to include any relevant financial experience. Talk about how you've successfully negotiated high-value contracts or managed event costs effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Comoro Ltd.
✨Know Your Events Inside Out
Before the interview, dive deep into the company's past events. Familiarise yourself with their themes, formats, and attendee feedback. This will not only show your genuine interest but also help you discuss how you can elevate their event operations.
✨Showcase Your Financial Savvy
Since you'll be managing the event P&L, come prepared with examples of how you've successfully managed budgets in the past. Be ready to discuss specific scenarios where you optimised costs or negotiated high-value contracts.
✨Demonstrate Leadership Skills
As a potential leader of the Event Operations team, share your experiences in mentoring and developing team members. Highlight any successful projects where you led cross-functional collaboration, showcasing your ability to drive results through teamwork.
✨Bring Innovative Ideas to the Table
Think about new technologies or processes you've implemented in previous roles that improved event delivery or attendee engagement. Present these ideas during the interview to demonstrate your forward-thinking approach and commitment to continuous improvement.
