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- Tasks: Lead payment optimisation strategies to enhance customer experience and drive business impact.
- Company: Global media and information-services company focused on tackling critical challenges.
- Benefits: Inclusive culture, career development opportunities, and a collaborative team environment.
- Other info: Hands-on role with excellent growth potential in a dynamic industry.
- Why this job: Make a real difference in payment success and operational efficiency on a global scale.
- Qualifications: Experience in payment optimisation and strong analytical skills required.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Our client is a global media and informationâservices company who empower people to understand and tackle the critical challenges and changes facing the world. Through analytical rigour, global expertise and evidenceâbased insights they enable individuals and organisations to make sense of these shifts and chart a course through them.
You will lead the strategy and execution of payment optimisation across acquisition and retention journeys globally. Your core mission will be to increase payment success, reduce involuntary churn, improve operational health, and drive cost efficiency. You will need a deep understanding of the payments ecosystem (including 3DS, network tokens, retry logic, vaulting, and orchestration), regulatory compliance, and a passion for dataâdriven iteration. This is a handsâon role requiring a strategic mindset, technical fluency, and commercial acumen.
Responsibilities:
- Own and continuously improve the endâtoâend payments experience and roadmap across acquisition and retention journeys, optimising for authorisation success, cost efficiency, and customer experience.
- Analyse qualitative and quantitative data from multiple payment platforms to identify performance trends, flag anomalies, and propose dataâbacked actions that drive business impact.
- Stay on top of global payments regulations, card scheme rules, and industry developments (e.g. PCIâDSS, PSD2, network tokenisation) to ensure compliance and future readiness.
- Drive strategic initiatives such as smart retries, fallback orchestration, and alternative payment methods (e.g. wallets, open banking), building business cases and overseeing delivery from design to launch.
- Own the performance relationships with PSPs, acquirers, and fraud vendors; lead QBRs, interpret SLAs, and expedite or negotiate commercial terms as needed.
- Configure and test payment stack features, including vaults, network tokens, fraud rules, and 3DS settings, to ensure an optimal balance between acceptance rates and fraud prevention.
- Collaborate with marketing, product, engineering, finance, legal, and data teams to execute payment initiatives that align with product, commercial and operational goals.
- Ensure operational excellence by conducting daily and monthly monitoring of KPIs across platforms such as CYBS, Stripe, and Adyen; act on irregularities promptly.
- Document and lead compliance efforts, including PCI user access reviews, audit prep, and implementation of regulatory bulletins or scheme mandates.
- Maintain handsâon fluency with systems such as Zuora, Snowflake and Tableau to extract and interpret data, validate business cases, and test changes across payment journeys.
Who You Are:
- Experience with the card payment industry; optimising recurring payment acceptance rates, improving new transaction approval rates and knowledge of card scheme rules.
- Proven track record in payment optimisation, with handsâon experience managing recurring billing and smart retry strategies, ideally on the merchant side within a subscriptionâbased business model.
- Deep knowledge of card scheme rules, fraud tools (e.g. Decision Manager), and payment regulations (e.g. PSD2, PCI, 3DS2).
- Experience with network tokenisation, orchestration, vaulting, smart retries, and fallback routing.
- Strong vendor management and negotiation skills.
- Proficiency in analysing large volumes of transactional data and extracting actionable insights.
- Familiarity with platforms such as Zuora, Snowflake, Tableau, and payment gateways (CYBS, Stripe, Adyen).
- A handsâon, proactive, and collaborative approach with an ability to work across technical and commercial domains.
Payment Optimisation Manager in Harrow on the Hill employer: Comoro Ltd.
Contact Detail:
Comoro Ltd. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Payment Optimisation Manager in Harrow on the Hill
â¨Tip Number 1
Network, network, network! Reach out to people in the payments industry on LinkedIn or at events. You never know who might have a lead on your dream job or can give you insider info about the company.
â¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payment optimisation strategies and regulations. Be ready to discuss how you've tackled similar challenges in the past and how you can bring value to the team.
â¨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in previous roles. This will demonstrate your ability to analyse trends and propose actionable insights, which is key for this role.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team.
We think you need these skills to ace Payment Optimisation Manager in Harrow on the Hill
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Payment Optimisation Manager. Highlight your experience with payment systems, data analysis, and any relevant projects that showcase your skills in optimising payment processes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about payment optimisation and how your background aligns with our mission. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Data Skills: Since this role involves a lot of data-driven decision-making, make sure to highlight your analytical skills. Mention any tools youâve used, like Tableau or Snowflake, and provide examples of how you've used data to drive business impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at Comoro Ltd.
â¨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments ecosystem. Understand key concepts like 3DS, network tokens, and retry logic. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.
â¨Data is Your Best Friend
Prepare to talk about how you've used data to drive payment optimisation in the past. Bring examples of how you've analysed performance trends and made data-backed decisions. This will demonstrate your analytical skills and your ability to impact business outcomes.
â¨Stay Current with Regulations
Familiarise yourself with the latest global payments regulations and card scheme rules. Be ready to discuss how these affect payment strategies. Showing that youâre proactive about compliance will highlight your strategic mindset and attention to detail.
â¨Collaboration is Key
Think about times when you've worked closely with different teams, like marketing or finance, to achieve payment goals. Be prepared to share these experiences, as this role requires a collaborative approach. Itâll show that you can navigate across various domains effectively.