At a Glance
- Tasks: Help customers transition their billing operations to a cutting-edge platform.
- Company: A vibrant and rapidly expanding tech business in telecommunications.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Great opportunity for career advancement in a supportive team.
- Why this job: Join a team making a real impact in the telecom billing sector.
- Qualifications: Experience in telecom billing and strong Excel skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are delighted and excited to offer this opportunity to join a vibrant dynamic and rapidly expanding tech business in the telecommunication billing sector. Due to recent sales success, they have secured commitment from multiple Telecom/Mobile Resellers, VARs and Wholesalers to move all or elements of their Billing operations to this state-of-the-art platform. Therefore, we need a Billing Migration Specialist to join the team; working with customers to gain an understanding of their existing billing operations and then build mutually beneficial plans to transition data and services to the new platform.
Responsibilities
- Build a relationship with prospects and new customers to fully understand existing customer data, processes and operations.
- Understand and capture customer migration/conversion requirements including data mapping, cleansing and de-duplication.
- Work with stakeholders on their billing migration project including agreeing timelines, resources, milestones and testing for their new system implementation.
- Pro-actively identify and address or escalate issues that can impact project deliveries.
- Run Data Analysis and Billing workshops with stakeholders before, during and after migration.
- Data manipulation and investigation, resolving and responding to queries from inside and outside the business.
- Take the lead for data migration including parallel bill run activities in Test and Live environments.
- Review and report data migration and parallel bill run results.
- Assist customers in reviewing data migration and parallel bill run results.
- Creation of hand over documentation and performing training to the customer and internal teams.
- Provide primary billing support of new customers for an agreed period following go live.
- Report against agreed KPIs for key stakeholders.
- Provide ongoing operational input, guidance and support to clients.
Key Qualifications And Skills
- Experience in working in the telecoms industry with a good understanding of telecoms billing is essential.
- Experience on one or more of these billing platforms would be beneficial: Abillity, Eclipse, EBillz, Clarity, Intelligent Billing, Affinity or Elevate.
- Strong skills in Excel and knowledge of other Microsoft Applications.
- Experience of databases and SQL is an advantage.
- Good Project skills, organised and have an eye for detail.
- Excellent communication and inter-personal skills.
- Stakeholder management.
- Proactive focus on customer support and delivery.
Billing Migration Specialist employer: Comoro Ltd.
Comoro Ltd is an exceptional employer located in Harrow, offering a dynamic work environment that fosters growth and innovation. With a hybrid working model, competitive performance-related bonuses, and a strong focus on employee well-being, we prioritise our team's success and satisfaction. Join us to build meaningful relationships with clients while advancing your career in a thriving B2B intelligence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Migration Specialist
✨Tip Number 1
Get to know the company inside out! Research their billing platform and understand their customer base. This will help us tailor our conversations and show that we’re genuinely interested in their operations.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to billing migration. We should also be ready to discuss our experience with data analysis and project management, as these are key skills for the role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Billing Migration Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Migration Specialist role. Highlight your experience in telecoms billing and any relevant platforms you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your proactive approach to customer support and project management.
Showcase Your Skills:In your application, be sure to showcase your Excel skills and any experience with databases or SQL. We love seeing candidates who can demonstrate their technical abilities, especially when it comes to data manipulation and analysis.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Comoro Ltd.
✨Know Your Billing Platforms
Make sure you brush up on the billing platforms mentioned in the job description, like Abillity or Eclipse. Being able to discuss your experience with these systems will show that you're not just familiar with telecoms billing but also ready to hit the ground running.
✨Showcase Your Data Skills
Since data manipulation and analysis are key parts of this role, prepare to talk about your experience with Excel and SQL. Bring examples of how you've used these tools to solve problems or improve processes in previous roles.
✨Demonstrate Stakeholder Management
Think of specific instances where you've successfully managed stakeholders during a project. Be ready to explain how you built relationships, communicated effectively, and ensured everyone was on the same page throughout the migration process.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific challenges in billing migrations. Practice articulating your thought process and problem-solving strategies, especially around data mapping and cleansing, as these are crucial for the role.
