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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and organisation in a luxury hotel.
- Company: Join COMO Hotels and Resorts, a family-owned group known for wellness and exceptional service.
- Benefits: Enjoy a competitive salary, employee discounts, and career development opportunities.
- Why this job: Be part of a dynamic team in a beautiful hotel environment that values your contributions.
- Qualifications: 1 year of experience as a Housekeeping Supervisor in a 4/5-star property required.
- Other info: Access to wellness activities, free meals, and generous holiday allowance.
The predicted salary is between 30000 - 40000 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO The Halkin is a 41 bedroom hotel conceived as a cocooning ‘Home from Home’ on a quiet street in London Belgravia. The classic proportions, arched windows and Georgian brick exteriors matched with elegant interiors create a feel of a private home.
Role Overview: The Head Housekeeper assists the Executive Housekeeper in managing the overall direction and operations of the Department. They shall be required to develop specific goals, policies and strategies for the Housekeeping department which shall be implemented through correct planning, organizing and training, whilst also ensuring that high standards, quality and maximum profitability is aimed for at all times.
What you will do:
- Work closely with the Executive Housekeeper to ensure the smooth running of the department.
- Control labour costs; ensuring the labour requirements are appropriate to the levels of business, and rotas are planned with sufficient flexibility to cope with variations in demand.
- Assist in control of Housekeeping operating stocks, and in the control of Hotel uniforms.
- Conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to.
- Assist in recruitment for the housekeeping department.
- Hold daily briefings and regular meetings to communicate important information to the team.
- Make yourself available to the team when assistance is needed, and take necessary action when required.
Who you are:
- Minimum of 1 year’s experience as a Housekeeping Supervisor in a 4/5 * property.
- Excellent spoken and written English.
- Polite, professional, friendly and confident in approach.
- IT literate, comfortable working with Microsoft applications (Word, Excel, Outlook), Opera and Triton to name but a few.
- Ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably.
What we will offer you:
- Competitive salary of £36,696 + service charge.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice.
- Access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto-enrollment Pension.
- Company Sick Pay.
Head Housekeeper in London employer: COMO The Halkin
Contact Detail:
COMO The Halkin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at COMO Hotels and Resorts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching COMO's values and culture. Show us that you understand our commitment to holistic wellness and exceptional service. Tailor your answers to reflect how you can contribute to our unique environment.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for housekeeping roles and be ready to discuss your experience managing teams and maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the COMO family.
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our commitment to exceptional service.
Tailor Your CV: Make sure your CV is tailored to the Head Housekeeper position. Highlight your relevant experience, especially in managing teams and maintaining high standards in housekeeping. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the COMO family. We can’t wait to hear from you!
How to prepare for a job interview at COMO The Halkin
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards and practices of COMO Hotels and Resorts. Be ready to discuss how you can maintain and elevate these standards in your role as Head Housekeeper. Show that you understand the importance of quality and consistency in a luxury setting.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your experience in training staff, managing rotas, and ensuring high performance under pressure. This will show that you're not just a supervisor but a true leader who can inspire and motivate a team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you've had to manage unexpected challenges, such as staffing shortages or high guest demands. Prepare to explain your thought process and the actions you took to resolve these issues.
✨Show Your Passion for Wellness
COMO Hotels and Resorts emphasise holistic wellness. Share your thoughts on how a clean and well-maintained environment contributes to guest wellness. Discuss any initiatives you've implemented in the past that align with this philosophy, showing that you’re a good fit for their culture.
