Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front office team to ensure exceptional guest experiences and smooth operations.
- Company: Join COMO Hotels and Resorts, a family-owned group known for wellness and luxury.
- Benefits: Enjoy competitive pay, wellness initiatives, and opportunities for personal growth.
- Other info: Dynamic role with opportunities for career advancement in a prestigious hotel.
- Why this job: Be part of a culture that values guest satisfaction and teamwork in a stunning environment.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO The Halkin is a 41 bedroom hotel conceived as a cocooning Home from Home on a quiet street in London Belgravia. The classic proportions, arched windows and Georgian brick exteriors matched with elegant interiors create a feel of a private home.
What you will do:
- Reporting to the Front Office Manager you will ensure the smooth running of the department on a day to day basis.
- You will lead by example, demonstrating your genuine passion for guest service and maintaining and enhancing our excellent surprise and delight culture that the hotel prides itself on giving.
- Assess guest issues and take prompt, appropriate and corrective action to ensure guest satisfaction.
- Oversee handling of special room requests, special accommodation needs and billing instructions.
- Ensure the proper handling of all VIP guests and long stay guests.
- Be responsible for supervising the work of your team, maintaining their motivation levels, and providing coaching to encourage higher levels of performance.
- Review all group arrivals and liaise with relevant departments.
Assistant Front Office Manager employer: COMO The Halkin
Contact Detail:
COMO The Halkin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at COMO Hotels and Resorts. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show your passion for guest service during interviews. Share stories that highlight your commitment to creating memorable experiences for guests. We love hearing about how you've gone the extra mile!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific guest issues or requests. We want to see your problem-solving skills in action, so be ready to impress us with your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our COMO family. Don’t miss out!
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for guest service shine through. Share specific examples of how you've gone above and beyond to delight guests in previous roles. We love candidates who can demonstrate a genuine commitment to creating memorable experiences!
Tailor Your Application: Make sure to customise your application to reflect the values and culture of COMO Hotels and Resorts. Highlight your understanding of holistic wellness and exceptional service, as these are key to our ethos. We want to see how you align with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application reaches us promptly and allows you to explore more about our company culture and values while you're at it. We can't wait to hear from you!
How to prepare for a job interview at COMO The Halkin
✨Know Your Guest Service Inside Out
Make sure you understand the importance of guest service in the hospitality industry. Research COMO Hotels and Resorts' commitment to wellness and exceptional service, and be ready to share how your own experiences align with their values.
✨Showcase Your Leadership Skills
As an Assistant Front Office Manager, you'll need to lead by example. Prepare examples from your past roles where you've motivated a team or resolved conflicts effectively. Highlight your coaching style and how it has positively impacted team performance.
✨Be Ready for Scenario Questions
Expect questions about handling guest issues or special requests. Think of specific situations you've faced in previous jobs and how you resolved them. This will demonstrate your problem-solving skills and ability to maintain guest satisfaction.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. A polished appearance can set the tone for a great conversation.