At a Glance
- Tasks: Deliver exceptional dining experiences and engage with guests to create memorable moments.
- Company: Join COMO Hotels, a family-owned luxury brand committed to wellness and exceptional cuisine.
- Benefits: Competitive salary, global employee rates, career development, and wellness activities.
- Other info: Enjoy free meals, uniform service, and 28 paid holidays, with growth opportunities.
- Why this job: Be part of a vibrant team in the heart of Mayfair, making every guest's experience unforgettable.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
COMO Hotels and Resorts are an award-winning, family‑owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition‑rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner‑city property stripping back to the non‑essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensuring our guests receive an excellent dining experience across Room Service, Mini Bar, Breakfast Room and our Meeting and Event spaces.
- Willing and able to adapt to working in different parts of the Food and Beverage operations to ensure the smooth, efficient and friendly delivery of service.
- Engaging with our guests to deliver personalised guest service taking every opportunity to create memorable experiences in keeping with our ‘Surprise and Delight’ culture and encouraging other employees to do the same.
- Have excellent product knowledge that you proactively keep up to date and impart to the team.
Who you are:
- Excellent motivator and someone who clearly leads by example.
- A successful candidate will enjoy taking responsibility and delivering results.
- You must be proactive and possess excellent communication skills.
- Previous experience of working in a luxury hotel environment is ideal.
- You will have the confidence and capability to take room service orders over the telephone and input into Micros.
- You will also speak excellent English and have immaculate presentation skills.
- Able to work a variety of different shifts, which will include weekends, early starts and late finishes.
What we will offer you:
- Competitive salary.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice.
- Access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto‑enrollment Pension.
- Company Sick Pay.
Luxury Food & Beverage Supervisor – Mayfair employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises holistic wellness and personalised guest experiences. Located in the heart of Mayfair, employees benefit from competitive salaries, extensive career development opportunities, and unique perks such as complimentary stays at any COMO property worldwide. With a strong commitment to employee well-being, including wellness activities and support programmes, COMO Metropolitan London stands out as a rewarding place to build a meaningful career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Food & Beverage Supervisor – Mayfair
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at COMO Hotels and Resorts. A friendly chat can open doors and give you insider info about job openings.
✨Tip Number 2
Show off your personality during interviews! Remember, they’re looking for someone who fits into their ‘Surprise and Delight’ culture. Be yourself, share your passion for exceptional service, and let your enthusiasm shine through.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve gone above and beyond for guests. This will demonstrate your proactive approach and ability to create memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the COMO family.
We think you need these skills to ace Luxury Food & Beverage Supervisor – Mayfair
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the luxury food and beverage industry shine through. Share experiences that highlight your commitment to exceptional service and how you can contribute to our 'Surprise and Delight' culture.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Luxury Food & Beverage Supervisor role. Highlight relevant experience in luxury hotel environments and any specific skills that align with the job description, like communication and leadership.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at COMO Metropolitan London!
How to prepare for a job interview at COMO Metropolitan London
✨Know Your Product Inside Out
Make sure you have a solid understanding of the food and beverage offerings at COMO Metropolitan London. Familiarise yourself with the menu, including any special dietary options or signature dishes. This knowledge will not only impress your interviewers but also show that you're genuinely interested in providing exceptional service.
✨Showcase Your Guest Engagement Skills
Prepare examples of how you've created memorable experiences for guests in previous roles. Think about specific situations where you went above and beyond to delight customers. This aligns perfectly with the 'Surprise and Delight' culture they value, so be ready to share your stories!
✨Demonstrate Flexibility and Team Spirit
Since the role requires adapting to various parts of the Food and Beverage operations, highlight your ability to work well in different environments. Share instances where you've successfully collaborated with colleagues or taken on diverse responsibilities to ensure smooth service.
✨Polish Your Communication Skills
As you'll be taking room service orders over the phone, practice clear and confident communication. You might even want to do a mock call with a friend to get comfortable. Remember, excellent English and presentation skills are key, so make sure you convey professionalism throughout the interview.
