At a Glance
- Tasks: Drive MICE revenue by securing new business and managing key accounts.
- Company: Award-winning COMO Hotels and Resorts, committed to wellness and exceptional experiences.
- Benefits: Competitive salary, performance bonuses, employee discounts, and career development opportunities.
- Other info: Exciting wellness activities and support programmes available for employees.
- Why this job: Join a dynamic team and make an impact in the luxury hospitality sector.
- Qualifications: Minimum three years in luxury hospitality sales with strong negotiation skills.
The predicted salary is between 40500 - 49500 £ per year.
Description
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel.
The result is an urban retreat that is cool, accessible and sophisticated.
COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
Role Overview
Drive Meetings, Incentives, Conferences, and Events (MICE) revenue by securing new business, managing key accounts, and maximising event sales performance for the hotel.
This role is responsible for achieving annual Group and Event revenue targets while leading and developing a team of two.
What you will do
- Prospect, identify, and secure new MICE business across corporate, agency, and association segments
- Manage an active sales pipeline, conduct sales calls, attend industry events, and build strong client relationships
- Prepare proposals, negotiate contracts, and convert leads into confirmed business
- Collaborate with Operations, Events, and Revenue teams to ensure smooth event delivery and maximise revenue
- Conduct site inspections and deliver presentations to prospective clients
- Analyse market trends and competitor activity to identify growth opportunities
- Maintain accurate forecasts, reports, and CRM data
- Achieve monthly and annual sales targets for meetings and event revenue
- Represent the hotel at trade shows, networking events, and sales missions
- Complete expense reports accurately and in line with budget guidelines
- Maintain up‑to‑date knowledge of competitor hotels and market trends
- Lead, support and develop a team of two responsible for sales and planning
Who you are
- Minimum three years’ experience in hospitality sales within the luxury segment
- Proven background in hotel MICE or event sales, ideally within the London market
- Strong understanding of corporate, agency, and event segments
- Excellent communication, negotiation, and presentation skills
- Ability to build and maintain long‑term client relationships
- Strong organisational and time‑management abilities
- Knowledge of revenue management principles and CRM systems
What we will offer you
- Competitive salary of up to £55,000 + performance bonus
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrolment Pension
- Company Sick Pay
Sales Manager in London employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique opportunity to work within a prestigious, family-owned luxury hotel brand in the heart of Mayfair, London. With a strong commitment to employee growth, you will benefit from international career development opportunities, competitive salaries, and a vibrant work culture that values holistic wellness and exceptional guest experiences. Join us to build meaningful relationships with esteemed travel partners across the Middle East while enjoying a supportive environment that encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COMO Metropolitan London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COMO Metropolitan London
Don't be shy about reaching out to COMO Metropolitan London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COMO Metropolitan London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COMO Metropolitan London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
