At a Glance
- Tasks: Deliver exceptional dining experiences and engage with guests to create memorable moments.
- Company: Award-winning COMO Hotels and Resorts, known for holistic wellness and luxury.
- Benefits: Competitive salary, global employee rates, free meals, and career development opportunities.
- Other info: Enjoy 28 paid holidays, wellness activities, and a supportive work environment.
- Why this job: Join a dynamic team in a stylish Mayfair hotel and make a real impact on guest experiences.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
COMO Hotels and Resorts are an award-winning, family‑owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition‑rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner‑city property stripping back to the non‑essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensuring our guests receive an excellent dining experience across Room Service, Mini Bar, Breakfast Room and our Meeting and Event spaces.
- Willing and able to adapt to working in different parts of the Food and Beverage operations to ensure the smooth, efficient and friendly delivery of service.
- Engaging with our guests to deliver personalised guest service taking every opportunity to create memorable experiences in keeping with our ‘Surprise and Delight’ culture and encouraging other employees to do the same.
- Have excellent product knowledge that you proactively keep up to date and impart to the team.
Who you are:
- Excellent motivator and someone who clearly leads by example.
- A successful candidate will enjoy taking responsibility and delivering results.
- You must be proactive and possess excellent communication skills.
- Previous experience of working in a luxury hotel environment is ideal.
- You will have the confidence and capability to take room service orders over the telephone and input into Micros.
- You will also speak excellent English and have immaculate presentation skills.
- Able to work a variety of different shifts, which will include weekends, early starts and late finishes.
What we will offer you:
- Competitive salary.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice.
- Access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto‑enrollment Pension.
- Company Sick Pay.
Luxury Food & Beverage Supervisor – Mayfair in London employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises holistic wellness and personalised guest experiences. Located in the heart of Mayfair, employees benefit from competitive salaries, extensive career development opportunities, and unique perks such as complimentary stays at any COMO property worldwide. With a strong commitment to employee well-being, including access to financial advice and wellness activities, COMO Metropolitan London stands out as a rewarding place to build a meaningful career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Food & Beverage Supervisor – Mayfair in London
✨Tip Number 1
Get to know COMO Hotels and Resorts inside out! Familiarise yourself with their values, especially the 'Surprise and Delight' culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be taking room service orders and engaging with guests, it’s crucial to sound confident and friendly. Try role-playing scenarios with a friend to get comfortable with the kind of interactions you might have.
✨Tip Number 3
Show off your product knowledge! Brush up on the menu items and any special offerings at COMO Metropolitan London. Being able to discuss these confidently during your interview will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the COMO family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Luxury Food & Beverage Supervisor – Mayfair in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the luxury food and beverage industry shine through. Share experiences that highlight your commitment to exceptional service and how you can contribute to our 'Surprise and Delight' culture.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Luxury Food & Beverage Supervisor role. Highlight relevant experience in luxury hotel environments and any specific skills that align with what we’re looking for, like communication and leadership.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at COMO Metropolitan London!
How to prepare for a job interview at COMO Metropolitan London
✨Know Your Product
Make sure you have a solid understanding of the luxury food and beverage offerings at COMO Hotels and Resorts. Familiarise yourself with their menu items, sourcing practices, and any unique aspects of their dining experience. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Guest Service Skills
Prepare to discuss specific examples of how you've created memorable experiences for guests in previous roles. Think about times when you went above and beyond to ensure customer satisfaction. This aligns perfectly with the 'Surprise and Delight' culture they value.
✨Demonstrate Leadership Qualities
As a supervisor, you'll need to lead by example. Be ready to talk about your leadership style and how you've motivated teams in the past. Share stories that highlight your ability to inspire others and maintain high service standards, especially in a fast-paced environment.
✨Be Ready for Practical Scenarios
Expect to face situational questions or role-playing scenarios during the interview. Practice responding to common challenges in food and beverage service, such as handling difficult guests or managing a busy shift. This will help you demonstrate your problem-solving skills and adaptability.
