At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join the award-winning COMO Hotels and Resorts family, known for wellness and exceptional cuisine.
- Benefits: Competitive salary, global employee rates, free meals, and career development opportunities.
- Other info: Enjoy exciting wellness activities and support through our Employee Assistance Programme.
- Why this job: Be part of a vibrant team in a cool urban retreat in the heart of Mayfair.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 24000 - 30000 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
As a Food & Beverage Team Member at COMO Metropolitan London, you will assist supervisors by performing tasks such as taking, preparing and delivering orders, along with maximising sales opportunities through knowledge of product and suggested selling. You will play a crucial role in upholding the high standards of service that COMO Metropolitan London is known for.
What we will offer you:
- Competitive salary + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- £450 for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Company sick pay
- Access to free financial advice
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
Key Responsibilities:
- Provide an efficient, polite and courteous service to guests over breakfast service, room service, or events
- Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
- Ensure all equipment is in good working order, and liaise with other departments for maintenance and repair if necessary
- Handle deliveries, inspect items, and report any discrepancies
- Handle guest requests, allergies, and dietary needs with professionalism and care
- Maintain professional body language and grooming standards at all times, adhering to the hotel's policies and guidelines
Who you are:
- Customer Service Skills: Excellent communication and interpersonal skills
- Knowledgeable: Possess an understanding of the Liquor License and all Health & Safety procedures
- Positive: Approach tasks with a self-driven attitude
- Team Player: Ability to work within a team as well as alone
- Proficient: Excellent spoken and written English
Compensation: Competitive salary
F&B Team Member in London employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique blend of competitive salaries, generous employee benefits, and a vibrant work culture that prioritises holistic wellness and personal growth. Located in the heart of Mayfair, COMO Metropolitan London provides its staff with opportunities for career development, access to exclusive employee rates at properties worldwide, and a supportive environment that encourages teamwork and professional excellence.
