At a Glance
- Tasks: Assist in delivering exceptional food and beverage service to guests.
- Company: Join the award-winning COMO Hotels and Resorts family.
- Benefits: Competitive salary, employee discounts, and career development opportunities.
- Other info: Enjoy free meals, uniform, and wellness activities while working.
- Why this job: Be part of a dynamic team in a stylish urban retreat.
- Qualifications: Excellent communication skills and a positive, team-oriented attitude.
The predicted salary is between 25000 - 30000 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
As a Food & Beverage Team Member at COMO Metropolitan London, you will assist supervisors by performing tasks such as taking, preparing and delivering orders, along with maximising sales opportunities through knowledge of product and suggested selling. You will play a crucial role in upholding the high standards of service that COMO Metropolitan London is known for.
What we will offer you:
- Competitive salary + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- £450 for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Company sick pay
- Access to free financial advice
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
Key Responsibilities:
- Provide an efficient, polite and courteous service to guests over breakfast service, room service, or events
- Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
- Ensure all equipment is in good working order, and liaise with other departments for maintenance and repair if necessary
- Handle deliveries, inspect items, and report any discrepancies
- Handle guest requests, allergies, and dietary needs with professionalism and care
- Maintain professional body language and grooming standards at all times, adhering to the hotel's policies and guidelines
Who you are:
- Customer Service Skills: Excellent communication and interpersonal skills
- Knowledgeable: Possess an understanding of the Liquor License and all Health & Safety procedures
- Positive: Approach tasks with a self-driven attitude
- Team Player: Ability to work within a team as well as alone
- Proficient: Excellent spoken and written English
F&B Team Member employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises holistic wellness and personal growth. As a Food & Beverage Team Member at COMO Metropolitan London, you will enjoy competitive salaries, generous employee benefits including discounts across all COMO properties, and numerous opportunities for career development in a sophisticated urban retreat located in the heart of Mayfair. Join a family-owned group that values its employees and fosters a supportive environment through engaging activities and comprehensive assistance programmes.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COMO Metropolitan London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COMO Metropolitan London
Don't be shy about reaching out to COMO Metropolitan London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COMO Metropolitan London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COMO Metropolitan London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
