At a Glance
- Tasks: Welcome guests and assist with their luggage for a smooth arrival and departure experience.
- Company: Join the award-winning COMO Hotels & Resorts, known for exceptional service and wellness.
- Benefits: Enjoy worldwide discounts, complimentary stays, and career growth opportunities.
- Other info: Flexible shifts and a commitment to diversity make this a great workplace.
- Why this job: Be part of a dynamic team delivering unforgettable guest experiences in a stylish urban retreat.
- Qualifications: Experience in luxury hospitality and excellent communication skills are essential.
The predicted salary is between 20700 - 25300 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel.
The result is an urban retreat that is cool, accessible and sophisticated.
COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
We’re on the lookout for a Porter who is committed to excellence, thrives in a team setting, and is passionate about delivering exceptional guest experiences.
As a Porter, you will play a key role in providing an efficient, polite and courteous service on arrival and departure of guests in the Hotel, helping carry their luggage in/out of the hotel and to/from their rooms
Why Join Us?
- Worldwide discounts at all COMO Hotels & Resorts including Family & Friends discounted rates.
- 3 complimentary nights per year at any COMO Hotels & Resorts; worldwide.
- Discounted dining rate at Nobu London and Labombe by Trivet.
- Service Charge on top of your monthly salary payment.
- Company Sick Pay.
- 28 paid days holiday per year, increasing with service.
- Earn up to £450 through our Recommend a Friend scheme.
- Career development and growth opportunities.
- A calendar of wellness & engagement activities.
- Access to our Employee Assistance Programme which includes financial advice and mental health support.
What You Will Do
- Greeting and assisting guests on arrival and departure.
- Delivering and collecting luggage and assisting with the delivery of guest requests.
- Taking and delivering room service orders.
- Assisting with guests requests in the front lobby area.
- Ordering and delivering newspapers, housekeeping and valet duties.
- Ensuring the lobby area is kept clean and up to high standards.
What We're Looking For
- Previous experience as Luggage Porter / Porter in luxury hotel setting.
- Excellent social interaction and communication skills.
- High level of organisational skills.
- Proactive approach with self driven attitude and a team spirit.
- Excellent spoken and written English.
- Flexible with tasks carried out and shifts worked as part of the rota covers 24 hours over 7 days.
At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success.
We pride ourselves on having a safe space for people to visit and work.
#J-18808-Ljbffr
Porter in City of Westminster employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique opportunity to work within a prestigious, family-owned luxury hotel brand in the heart of Mayfair, London. With a strong commitment to employee growth, you will benefit from international career development opportunities, competitive salaries, and a vibrant work culture that values holistic wellness and exceptional guest experiences. Join us to build meaningful relationships with esteemed travel partners across the Middle East while enjoying a supportive environment that encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COMO Metropolitan London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COMO Metropolitan London
Don't be shy about reaching out to COMO Metropolitan London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Porter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COMO Metropolitan London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COMO Metropolitan London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
