At a Glance
- Tasks: Drive training and development across two prestigious London hotels.
- Company: Award-winning COMO Hotels and Resorts with a focus on wellness and exceptional experiences.
- Benefits: Worldwide discounts, complimentary nights, private medical insurance, and career growth opportunities.
- Other info: Join a dynamic team that values innovation, creativity, and personal development.
- Why this job: Shape the learning journey in iconic properties and foster a culture of continuous improvement.
- Qualifications: Experience in L&D within hospitality and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
About COMO Hotels and Resorts
COMO Hotels and Resorts is an award-winning, family-owned group of 19 hotels and resorts worldwide.
Each property is unique, yet all share the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
This role will look after 2 of our properties in London.
COMO Metropolitan London
Located in the heart of Mayfair, COMO Metropolitan London is an urban retreat that strips back to the essential, creating a cool, sophisticated, and accessible experience.
The property features 144 bedrooms and 19 private residences, offering a modern sanctuary in the city.
COMO The Halkin is a 41 bedroom hotel conceived as a cocooning ‘Home from Home’ on a quiet street in London Belgravia.
The classic proportions, arched windows and Georgian brick exteriors matched with elegant interiors create a feel of a private home
The Role
We are seeking a passionate
Learning & Development Manager to drive training and development across our London properties – COMO Metropolitan and COMO The Halkin.
This is a hands‑on, strategic role with a real impact on the growth and engagement of our team members.
Why Join Us?
- Worldwide discounts at all COMO Hotels & Resorts
- 3 complimentary nights per year at any COMO Hotels & Resorts; worldwide
- Private medical insurance
- Discounted dining rate at Nobu London
- Company sick pay
- Lucrative Recommend a friend scheme
- Career development and growth opportunities
- Wellness & engagement activities
- Employee assistance programme & financial advice
What You Will Do
- Assess learning needs across both properties, identifying organisational and individual skill gaps.
- Align learning initiatives with hotel and company objectives to enhance performance and drive success.
- Lead COMO Welcome, our onboarding program, creating an engaging introduction to COMO’s culture and core values.
- Evaluate training effectiveness through feedback, performance metrics, and data‑driven strategies.
- Design and deliver impactful, tailored training programs to enhance skills and service excellence.
- Develop brand‑specific learning content and compelling resources for our online training platform.
- Collaborate with departments to understand unique training requirements and ensure alignment with group goals.
Who You Are
- Experienced in a learning manager or L&D role within the hospitality industry.
- A strong leader passionate about fostering a culture of continuous learning.
- Highly organised with the ability to self‑manage, prioritise, and deliver consistently.
- A confident trainer, able to build rapport with team members and managers alike.
- Excellent communicator and collaborator at all levels of the organisation.
- Creative, with a genuine passion for hospitality and developing internal talent.
- Join COMO Metropolitan London and COMO The Halkin as our
Learning & Development Manager .
Be part of a dynamic team in two of London's most prestigious hotels.
You will have a chance to shape the learning journey for our teams in iconic London properties and work in an environment that values innovation, creativity, and personal development.
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StudySmarter Expert Advice🤫
We think this is how you could land People and Culture Manager in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at COMO Metropolitan London!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at COMO Metropolitan London.
We think you need these skills to ace People and Culture Manager in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at COMO Metropolitan London. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to COMO Metropolitan London and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at COMO Metropolitan London. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to COMO Metropolitan London's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at COMO Metropolitan London
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with COMO Metropolitan London.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at COMO Metropolitan London will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact COMO Metropolitan London and how you would contribute to adapting HR strategies.
