COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
We’re on the lookout for a Porter who is committed to excellence, thrives in a team setting, and is passionate about delivering exceptional guest experiences.
As a Porter, you will play a key role in providing an efficient, polite and courteous service on arrival and departure of guests in the Hotel, helping carry their luggage in/out of the hotel and to/from their rooms
Why Join Us?
- Worldwide discounts at all COMO Hotels & Resorts including Family & Friends discounted rates.
- 3 complimentary nights per year at any COMO Hotels & Resorts; worldwide.
- Discounted dining rate at Nobu London and Labombe by Trivet.
- Service Charge on top of your monthly salary payment.
- Company Sick Pay.
- 28 paid days holiday per year, increasing with service.
- Earn up to £450 through our Recommend a Friend scheme.
- Career development and growth opportunities.
- A calendar of wellness & engagement activities.
- Access to our Employee Assistance Programme which includes financial advice and mental health support.
What You Will Do:
- Greeting and assisting guests on arrival and departure.
- Delivering and collecting luggage and assisting with the delivery of guest requests.
- Taking and delivering room service orders.
- Assisting with guests requests in the front lobby area.
- Ordering and delivering newspapers, housekeeping and valet duties.
- Ensuring the lobby area is kept clean and up to high standards.
What We're Looking For:
- Previous experience as Luggage Porter / Porter in luxury hotel setting.
- Excellent social interaction and communication skills.
- High level of organisational skills.
- Proactive approach with self driven attitude and a team spirit.
- Excellent spoken and written English.
- Flexible with tasks carried out and shifts worked as part of the rota covers 24 hours over 7 days.
At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.
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Luggage Porter in City of Westminster employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique opportunity to work within a prestigious, family-owned luxury hotel brand in the heart of Mayfair, London. With a strong commitment to employee growth, you will benefit from international career development opportunities, competitive salaries, and a vibrant work culture that values holistic wellness and exceptional guest experiences. Join us to build meaningful relationships with esteemed travel partners across the Middle East while enjoying a supportive environment that encourages professional advancement.
