Como Metropolitan London is seeking a proactive Reception Team Leader to supervise day-to-day operations at the Front Office. You will ensure guest check-in/out efficiency, uphold LQA standards, and supervise reception staff while collaborating with Reservations, Concierge, F&B and Housekeeping.
This role requires strong English communication and a professional, well-presented appearance. Knowledge of OPERA PMS or CLOUD is essential to deliver consistent guest experiences.
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Front Desk Experience Lead - Guest Service & Ops in City of Westminster employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique opportunity to work within a prestigious, family-owned luxury hotel brand in the heart of Mayfair, London. With a strong commitment to employee growth, you will benefit from international career development opportunities, competitive salaries, and a vibrant work culture that values holistic wellness and exceptional guest experiences. Join us to build meaningful relationships with esteemed travel partners across the Middle East while enjoying a supportive environment that encourages professional advancement.
