At a Glance
- Tasks: Welcome guests, assist with luggage, and provide exceptional service.
- Company: Join COMO Hotels, a family-owned group known for wellness and luxury.
- Benefits: Enjoy discounts at hotels, complimentary nights, and career growth opportunities.
- Other info: Dynamic team environment with a focus on inclusivity and personal development.
- Why this job: Be the first and last impression for guests in a stylish urban retreat.
- Qualifications: Experience in 4*/5* hotels and a full UK driving licence required.
The predicted salary is between 22950 - 28050 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel.
The result is an urban retreat that is cool, accessible and sophisticated.
COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
We’re on the lookout for a Doorperson who is committed to excellence, thrives in a team setting, and is passionateabout delivering exceptional guest experiences.
As a
Doorperson , you will play a keyrole in being the first and last point of contact for all hotel guests and provides the first and last impression.
You will be polite and courteous and set the standard for the hotel, delivering a caring and professional service as a team member with passion and style, assist with guest luggage and when necessary with their vehicle.
Why Join Us?
- Worldwidediscountsat all COMO Hotels & Resorts including Family &Friends discounted rates.
- 3complimentary nights per yearat any COMO Hotels & Resorts; worldwide.
- Discounteddining rateat Nobu London and Labombe by Trivet.
- Service Charge on top of your monthly salary payment.
- Company Sick Pay.
- 28paid days holiday per year, increasing with service.
- Earnup to £450 through our Recommend a Friend scheme.
- Careerdevelopmentand growth opportunities.
- Acalendar of wellness & engagement activities.
- Accessto our Employee Assistance Programmewhich includes financial adviceand mental health support.
What You Will Do
- Proactively welcome all arriving guests, paying special attention to repeat guests and VIPs, taking care of their luggage arrangements whilst personally escorting them to the Front Desk.
- Assist departing guests with their luggage and liaise with other departments to coordinate arrangements for ongoing travel.
- Deliver a friendly, efficient and attentive level of service throughout our guests’ stay, in accordance with Company standards.
- Park cars for hotel guests and Nobu London diners, following the Hotel charging procedure and recording the information correctly.
What We're Looking For
- The successful Doorperson should have a background in 4*/5* hotels.
- Hold a full UK driving license.
- A proactive approach with a self-driven attitude.
- Excellent social interaction and communication skills.
- Be able to work calmly whilst under pressure and remain customer focused.
- You will be a team player; flexible with the tasks you carry out.
- Prior knowledge of London and the surrounding area to assist guests.
At COMO, we believe that embracing diversity and nurturingan inclusive environment is not only the right thing to do but also essentialto our success.
We pride ourselves on having a safe space for people to visitand work.
Doorperson in City of Westminster employer: COMO Metropolitan London
COMO Hotels and Resorts is an exceptional employer, offering a unique opportunity to work within a prestigious, family-owned luxury hotel brand in the heart of Mayfair, London. With a strong commitment to employee growth, you will benefit from international career development opportunities, competitive salaries, and a vibrant work culture that values holistic wellness and exceptional guest experiences. Join us to build meaningful relationships with esteemed travel partners across the Middle East while enjoying a supportive environment that encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Doorperson in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COMO Metropolitan London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COMO Metropolitan London
Don't be shy about reaching out to COMO Metropolitan London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Doorperson in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COMO Metropolitan London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COMO Metropolitan London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
