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- Tasks: Drive customer retention and growth through proactive engagement and renewal sales.
- Company: Join Commvault, a leader in cyber resilience and data protection.
- Benefits: Attractive compensation, employee stock purchase plan, and continuous professional development.
- Why this job: Make a real impact in the world of data protection and business resilience.
- Qualifications: 4+ years in renewal or inside sales with strong communication skills.
- Other info: Collaborative culture with opportunities for career growth and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
The role: As a Subscription Renewals Sales Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. Focused on achieving sales targets by renewing existing Commvault customers, you will lead efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization. This is an inside sales role that relies heavily on proactive customer engagement through telephone, video conferencing, and email communication. Your ability to build relationships, identify opportunities, and close sales independently will directly impact Commvault's recurring revenue streams.
What You Will Be Doing:
- Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
- Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
- Upsell and Cross-Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
- Collaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
- Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in.
- Process Improvement: Actively contribute to the development of new processes, embracing innovation within a results-driven framework.
- Follow-Through: Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure.
Key Skills:
- Subscription Renewals Representative
- Communication Skills
- Research and Prospecting
- Resilience and Persistence
- Relationship Building
- Time Management
- Objection Handling
- Adaptability
- Goal-Oriented Mindset
- Closing Skills
What You Need to Be Ready:
- A minimum of 4 years' experience in renewal sales or inside sales.
- An energetic, self-starting mindset with a consultative sales approach.
- Renewal experience working with SaaS/software customers.
- A proven ability to drive high transaction volumes and increase sales revenue.
- Exceptional verbal and written communication skills to engage customers effectively.
- A results-driven attitude with strong analytical and negotiation skills.
- Comfortable working in a collaborative, team-oriented environment.
- Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
- Experience with Salesforce (SFDC) is highly preferred.
- Fluency in English (written and verbal) at a professional business level.
Skills that would set you apart:
- Experience working with customers in the Gulf region would be an advantage.
- Experience working in Cyber Security or Cyber Resilience.
You’ll love working here because:
- We offer an attractive compensation package.
- Employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- An all-embracing company culture, an opportunity to join our Employee Resource Groups.
Join us in shaping the future of cyber resilience – where your skills, innovation, and passion make a real impact. Together, we will redefine what’s possible in the world of data protection and business resilience.
Subscription Renewals Representative in Kent employer: Commvault
Contact Detail:
Commvault Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subscription Renewals Representative in Kent
✨Tip Number 1
Get to know the company inside out! Research Commvault's products and values so you can chat confidently about how you can contribute to their mission during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Prepare a brief, engaging summary of your experience and how it aligns with the Subscription Renewals role. This will help you stand out when you get the chance to speak with hiring managers or recruiters.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It’s a simple way to show appreciation and keep you fresh in their minds as they make decisions.
We think you need these skills to ace Subscription Renewals Representative in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Subscription Renewals Representative role. Highlight your relevant experience in renewal sales and how you can drive customer retention and growth. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role relies heavily on communication, be sure to showcase your exceptional verbal and written skills in your application. Use clear and concise language to demonstrate your ability to engage customers effectively.
Highlight Your Experience: Don’t forget to mention any experience you have with SaaS or software customers, especially in renewal sales. If you've worked with Salesforce, make that known too! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re serious about joining our team at Commvault!
How to prepare for a job interview at Commvault
✨Know Your Stuff
Before the interview, make sure you understand Commvault's products and services inside out. Familiarise yourself with their subscription renewal process and how it fits into the broader landscape of cyber resilience. This will help you speak confidently about how you can contribute to customer retention and growth.
✨Showcase Your Communication Skills
As a Subscription Renewals Representative, your ability to communicate effectively is key. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully engaged customers in the past, especially during renewal discussions, to demonstrate your skills.
✨Prepare for Objection Handling
Anticipate potential objections that customers might raise during renewal conversations. Think about how you would address these concerns and turn them into opportunities for upselling or cross-selling. Being prepared will show your resilience and problem-solving abilities.
✨Emphasise Team Collaboration
Highlight your experience working in team environments, especially with sales and customer success teams. Be ready to discuss how you’ve collaborated with others to achieve common goals, as this role requires close partnership with various stakeholders to ensure seamless customer experiences.
