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For Companies At a Glance
- Tasks: Lead product strategy and development for our innovative B2B SaaS platform.
- Company: Join a dynamic, award-winning company transforming the field service software market.
- Benefits: Enjoy a competitive salary, generous leave, private healthcare, and a gym contribution.
- Why this job: Shape the future of our product while making a real impact on clients' businesses.
- Qualifications: Experience in B2B SaaS product management and strong analytical skills required.
- Other info: Hybrid working model with opportunities for travel and professional growth.
The predicted salary is between 65000 - 65000 £ per year.
Global Mission Statement
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and has a positive impact in the field service software market. Since 2006, we’ve transformed not only our services and offerings but also the business operations of thousands of service companies that rely on our software daily.
Inclusion and Belonging at Commusoft
Our clients come from all walks of life, and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process, and we intend to genuinely drive transformational change when it comes to diversity, inclusion, and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
What you’ll do:
- We’re looking for an experienced, strategic, data-driven Product Manager to help build and establish our Product function from the ground up and shape the future of our B2B SaaS platform. This is a foundational role where you’ll define how product management operates at Commusoft while owning a product area end-to-end — setting the roadmap, aligning stakeholders, and delivering features that solve real customer problems and drive business growth.
- You’ll work cross-functionally with engineering, design, marketing, client operation, and sales to introduce product-led ways of working, ensure strong alignment across teams, and make sure what we build delivers measurable value for our clients. You’ll collaborate closely with Jason (our Founder) and Raja (our CTO).
Develop and communicate a clear product vision and strategy for your domain.
- Build and refine the product roadmap based on customer insights, market trends, business priorities, and stakeholder input.
- Translate strategic objectives into actionable product initiatives.
- Lead customer discovery to understand user needs, pain points, and workflows through interviews, data analysis, and feedback loops.
- Use analytics to assess product performance and identify opportunities for optimisation.
- Monitor competitive landscape and industry trends to inform product decisions.
Product Delivery & Execution
- Write clear product requirements, user stories, and acceptance criteria.
- Work closely with engineering to refine scope, prioritise work, and deliver high-quality features on time.
- Collaborate with design to create intuitive, user-centric experiences.
Cross-Functional Collaboration
- Partner with engineering, marketing, sales, and client operations to ensure successful product launches.
- Support go-to-market planning, value propositions, and product messaging.
Performance & Continuous Improvement
- Define and track KPIs to measure the impact of product releases.
- Lead data-driven post-launch reviews and iterate based on insights.
- Champion a culture of experimentation, continuous improvement, and user empathy.
Your skills, behaviours and values:
- Extensive experience as a Product Manager within a B2B SaaS environment.
- Strong understanding of SaaS business models, product metrics, and customer lifecycle.
- Experience with complex B2B products, integrations, or enterprise workflows.
- Excellent communication and stakeholder management skills.
- Comfortable working with technical teams and translating complex concepts into clear requirements.
- Experience with product discovery methodologies (e.g., JTBD, user research, prototyping).
- Analytical mindset with proficiency in using data to drive decisions.
- Empathy for users and a passion for solving meaningful problems.
- Able to travel 3-5 times per year to signature clients mostly in the UK but also USA and India.
Salary & Benefits
The base salary is £65,000 per year. The other elements of your compensation include: 23 days off (increase with tenure) plus the UK bank holidays, private healthcare cover, £50 monthly gym contribution, pension contribution, a MacBook Air, remote working over Christmas and during the summer period, up to 5 days holiday-buy-in-scheme, enhanced parental leave after 2 years tenure, drinks and snacks provided at our new modern workspace next to Elephant & Castle underground station.
And you’d probably like to know that we have a hybrid working model (10 days a month in the office minimum) but it is an open door so feel free to come in more if you’d like! Please note that for the first month you will be required to come in full-time 8.30am-5.30pm.
Product Manager employer: Commusoft
Contact Detail:
Commusoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, especially around diversity and inclusion, so you can show how you align with their culture-add mindset.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a Product Manager can help shape their B2B SaaS platform. Highlight your data-driven approach and how you've solved real customer problems in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Commusoft team.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for product management and our mission shine through. We want to see how your experiences align with our goals and how you can contribute to transforming field service businesses.
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight relevant experiences in B2B SaaS and showcase your understanding of product metrics and customer needs. We love seeing candidates who take the time to connect their skills to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate well-structured applications that make it easy for us to see your potential.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll get a feel for our online presence. Plus, it’s super easy to do!
How to prepare for a job interview at Commusoft
✨Know Your Product Inside Out
Before the interview, dive deep into Commusoft's product offerings and understand how they solve customer problems. Be ready to discuss specific features and how they align with market trends. This shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Data-Driven Mindset
As a Product Manager, being analytical is key. Prepare examples of how you've used data to drive product decisions in the past. Discuss metrics you've tracked and how they influenced your product strategy. This will demonstrate your ability to make informed decisions that lead to business growth.
✨Emphasise Cross-Functional Collaboration
Commusoft values teamwork across various departments. Share experiences where you've successfully collaborated with engineering, design, or marketing teams. Highlight how you facilitated communication and alignment to achieve common goals, showcasing your ability to work in a dynamic environment.
✨Demonstrate Empathy for Users
Understanding user needs is crucial for a Product Manager. Prepare to discuss how you've conducted user research or customer discovery in previous roles. Share insights on how you've translated user feedback into actionable product improvements, reflecting your commitment to creating user-centric solutions.
