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For Companies At a Glance
- Tasks: Lead product strategy and development for a transformative B2B SaaS platform.
- Company: Join Commusoft, an award-winning company making waves in field service software.
- Benefits: Enjoy a competitive salary, generous leave, and opportunities for growth.
- Why this job: Shape the future of our product while collaborating with diverse teams.
- Qualifications: Proven experience in product management within a B2B SaaS environment.
- Other info: Be part of a culture that values diversity, inclusion, and continuous improvement.
The predicted salary is between 65000 - 91000 £ per year.
Global Mission Statement
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and has a positive impact in the field service software market. Since 2006, we’ve transformed not only our services and offerings but also the business operations of thousands of service companies that rely on our software daily.
Inclusion and Belonging at Commusoft
Our clients come from all walks of life, and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process, and we intend to genuinely drive transformational change when it comes to diversity, inclusion, and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
What you’ll do:
- We’re looking for an experienced, strategic, data-driven Product Manager to help build and establish our Product function from the ground up and shape the future of our B2B SaaS platform. This is a foundational role where you’ll define how product management operates at Commusoft while owning a product area end-to-end — setting the roadmap, aligning stakeholders, and delivering features that solve real customer problems and drive business growth.
- You’ll work cross-functionally with engineering, design, marketing, client operation, and sales to introduce product-led ways of working, ensure strong alignment across teams, and make sure what we build delivers measurable value for our clients.
- You’ll collaborate closely with Jason (our Founder) and Raja (our CTO).
Develop and communicate a clear product vision and strategy for your domain.
Build and refine the product roadmap based on customer insights, market trends, business priorities, and stakeholder input.
Translate strategic objectives into actionable product initiatives.
Lead customer discovery to understand user needs, pain points, and workflows through interviews, data analysis, and feedback loops.
Use analytics to assess product performance and identify opportunities for optimisation.
Monitor competitive landscape and industry trends to inform product decisions.
Product Delivery & Execution
- Write clear product requirements, user stories, and acceptance criteria.
- Work closely with engineering to refine scope, prioritise work, and deliver high-quality features on time.
- Collaborate with design to create intuitive, user-centric experiences.
Cross-Functional Collaboration
- Partner with engineering, marketing, sales, and client operations to ensure successful product launches.
- Support go-to-market planning, value propositions, and product messaging.
Performance & Continuous Improvement
- Define and track KPIs to measure the impact of product releases.
- Lead data-driven post-launch reviews and iterate based on insights.
- Champion a culture of experimentation, continuous improvement, and user empathy.
Your skills, behaviours and values:
- Extensive experience as a Product Manager within a B2B SaaS environment.
- Strong understanding of SaaS business models, product metrics, and customer lifecycle.
- Experience with complex B2B products, integrations, or enterprise workflows.
- Excellent communication and stakeholder management skills.
- Comfortable working with technical teams and translating complex concepts into clear requirements.
- Experience with product discovery methodologies (e.g., JTBD, user research, prototyping).
- Analytical mindset with proficiency in using data to drive decisions.
- Empathy for users and a passion for solving meaningful problems.
- Able to travel 3-5 times per year to signature clients mostly in the UK but also USA and India.
Salary & Benefits
The base salary is £65,000 per year. The other elements of your compensation include: 23 days off (increase with tenure) plus the UK.
Product Manager in London employer: Commusoft
Contact Detail:
Commusoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Product Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to product management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience and how you can add value at Commusoft.
✨Tip Number 3
Showcase your passion for the field service software market! Research Commusoft and its products, and be ready to discuss how you can contribute to their mission. We want to see your enthusiasm and how you can help transform businesses for the better.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Product Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for product management and the field service software market shine through. We want to see that you’re genuinely excited about transforming businesses and making a positive impact!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in B2B SaaS. We love seeing how your skills align with our mission and the specific role of Product Manager at Commusoft.
Be Clear and Concise: Keep your written application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Commusoft
✨Know Your Product Inside Out
Before the interview, dive deep into Commusoft's product offerings and understand how they solve customer problems. Familiarise yourself with their B2B SaaS model and think about how you can contribute to their product vision and strategy.
✨Showcase Your Data-Driven Mindset
Be prepared to discuss how you've used data in your previous roles to drive product decisions. Bring examples of how you've assessed product performance and identified optimisation opportunities, as this aligns perfectly with what they're looking for.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with diverse teams, such as engineering, design, and marketing. Share specific instances where your collaboration led to successful product launches or improvements, showcasing your ability to align stakeholders effectively.
✨Demonstrate Empathy for Users
Commusoft values user empathy, so be ready to discuss how you've conducted customer discovery and user research in the past. Talk about how understanding user needs has shaped your product initiatives and led to meaningful solutions.
