Housing & Benefits Adviser: Prevent Homelessness

Housing & Benefits Adviser: Prevent Homelessness

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide essential advice on housing and welfare benefits to prevent homelessness.
  • Company: Community Action East Sussex, dedicated to supporting local residents.
  • Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
  • Other info: Opportunity to grow in a supportive and impactful environment.
  • Why this job: Join a mission-driven team and help vulnerable residents stay in their homes.
  • Qualifications: Experience in advice roles and strong listening skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

communityactioneastsussex is seeking a qualified Citizens Advice Generalist Adviser in Wealden. This role provides essential advice and practical support on housing, welfare benefits, and crisis prevention for residents facing multiple challenges. Strong skills in sensitive listening and independent client management are crucial.

Responsibilities include:

  • Negotiating with third parties
  • Conducting benefit checks
  • Maintaining detailed case records

This position is vital for preventing homelessness and supporting tenants in sustaining their tenancies.

Housing & Benefits Adviser: Prevent Homelessness employer: communityactioneastsussex

At communityactioneastsussex, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the Wealden community. Our supportive work culture fosters collaboration and professional growth, offering employees opportunities for training and development in the vital field of housing and benefits advice. Join us to be part of a passionate team committed to preventing homelessness and empowering residents to overcome challenges, all while enjoying a fulfilling career in a vibrant and engaging environment.

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Contact Details:

communityactioneastsussex Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing & Benefits Adviser: Prevent Homelessness

Tip Number 1

Network like a pro! Reach out to people in the housing and benefits sector, attend local events, or join online forums. You never know who might have a lead on your dream job!

Tip Number 2

Practice your interview skills with a friend or in front of the mirror. Focus on showcasing your sensitive listening and client management skills, as these are key for the role. Confidence is key!

Tip Number 3

Tailor your approach! When you apply through our website, make sure to highlight your experience in negotiating and conducting benefit checks. Show them you’re the perfect fit for preventing homelessness.

Tip Number 4

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Housing & Benefits Adviser: Prevent Homelessness

Sensitive Listening
Independent Client Management
Negotiation Skills
Benefit Checks
Case Record Maintenance
Crisis Prevention
Housing Knowledge

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in housing and welfare benefits. We want to see how your skills align with the role of a Housing & Benefits Adviser, so don’t hold back on showcasing your relevant expertise!

Showcase Your Listening Skills:Since strong listening skills are crucial for this role, include examples in your application that demonstrate your ability to listen sensitively and manage clients independently. We love seeing real-life scenarios where you've made a difference!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at communityactioneastsussex

Know Your Stuff

Make sure you brush up on your knowledge of housing and welfare benefits. Familiarise yourself with the latest policies and practices, as well as any local resources available in Wealden. This will show that you're not just qualified but genuinely interested in making a difference.

Practice Sensitive Listening

Since this role requires strong listening skills, practice active listening techniques before your interview. You could role-play with a friend or family member, focusing on how to respond empathetically to various scenarios. This will help you demonstrate your ability to connect with clients during the interview.

Showcase Your Negotiation Skills

Prepare examples of past experiences where you've successfully negotiated with third parties. Whether it’s resolving a conflict or securing better terms for a client, having concrete examples ready will highlight your capability in this area, which is crucial for the role.

Be Ready to Discuss Case Management

Since maintaining detailed case records is part of the job, be prepared to discuss your approach to case management. Share any tools or methods you use to stay organised and ensure that you can handle multiple cases effectively. This will demonstrate your readiness for the responsibilities of the position.