At a Glance
- Tasks: Lead initiatives to amplify patient voices and improve health care experiences.
- Company: Join Hull CVS, a charity dedicated to community empowerment and support.
- Benefits: Enjoy 25 days holiday, health plan, and a great work-life balance.
- Other info: Be part of a supportive team focused on positive change.
- Why this job: Make a real difference in health care while growing your skills.
- Qualifications: Strong communication skills and passion for community health.
The predicted salary is between 30000 - 30000 £ per year.
Are you passionate about giving people a voice and ensuring people receive the best health and social care? If so, we have an exciting opportunity for you to join our Healthwatch East Riding team.
Healthwatch has a wide remit and has a number of legal powers to help ensure that patient and public voice is at the heart of how health and care services are designed and delivered. In this role, you will collaborate closely with members of the public and key stakeholders to ensure that the experiences of those using health care services drive meaningful improvements.
As a Patient Experience Manager, you will provide strategic and operational leadership to ensure the local Healthwatch service effectively acts as the independent consumer champion for health and social care services in their area. You will need to be able to converse with a wide range of stakeholders and have the ability to present projects, feedback and recommendations at a variety of meetings.
You will be responsible for the day-to-day operations of Healthwatch, managing staff and volunteers, and ensuring the organisation meets its contractual and statutory obligations.
About Us: Hull CVS is a registered charity, established over 40 years ago to support local charities and causes. We are at the forefront of sector development, community empowerment and volunteering initiatives in Hull. Through our subsidiary, Meeting New Horizons, we extend our reach across the wider Yorkshire and Humber region, ensuring that our community projects positively impact more lives.
At our core, we aim to empower local communities by supporting wider Voluntary, Community & Social Enterprise (VCSE) organisations; by mobilising the power of volunteering; and by giving people a greater voice in the services they use. We believe in building community resilience and fostering a culture of support and collaboration.
When you join our team, you’re not just an employee – you become part of a community where everyone is passionate about making a difference. We prioritise creating an environment where our staff not only care for our beneficiaries but also support each other.
We understand the importance of investing in our employees’ growth and development. Our focus is not just on what you can currently do, but also on helping you reach your full potential. We encourage all interested individuals to apply and join us in our mission to create positive change in our communities.
What we offer:
- 25 days holiday plus public holidays, with an additional 3 days to be taken over Christmas after 1 years’ service.
- 35 hour full time working hours – offering excellent work life balance.
- Tailored Training and Induction programme covering all areas of current work.
- Company Health plan after completion of probationary period.
- A fun and nurturing working environment.
For more information about the role, please view the job description and person specification.
Closing Date: Sunday 16th August 2026
Patient Experience Manager Hull CVS employer: Community Vision
Hull CVS is an exceptional employer dedicated to empowering local communities and fostering a supportive work culture. As a Payroll Officer, you will enjoy a healthy work-life balance with 35 hours per week, generous holiday allowances, and tailored training opportunities that promote personal and professional growth. Join a passionate team committed to making a positive impact in Hull and beyond, where your contributions truly matter.
