At a Glance
- Tasks: Support individuals in a shelter, providing life skills and ensuring safety.
- Company: Community Teamwork, a non-profit driving social change in Lowell, MA.
- Benefits: Generous paid time off, health insurance, tuition reimbursement, and 401k contributions.
- Other info: Join a passionate team dedicated to equity and community engagement.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: High school diploma, strong communication skills, and crisis management abilities.
Company Overview
Community Teamwork is a private non-profit organisation located in Lowell, MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
This Residential Counselor will work in our Shelter Staff program and will be responsible for working closely with clients in a congregate emergency residential shelter site to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations which include enforcing safety measures, program rules, and expectations using a trauma-informed and client-centred approach.
Essential Functions & Responsibilities
- Ensure the safety of guests and the site.
- Enforce rules and regulations to ensure smooth operation of the site.
- Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
- Complete the intake process for new guests.
- Provide support and structure addressing guest/resident problems or concerns.
- Initiate crisis intervention when necessary.
- Record documentation as required by program guidelines.
- Uphold the values of CTI: Equity, Integrity, Compassion.
Qualifications
- High School Diploma or equivalent education.
- Excellent customer service, organisational, interpersonal, oral, and written communication skills.
- Excellent crisis management skills.
- Proficient computer skills in basic computer software and data collection.
- Good attention to detail.
Preferred Qualifications
- 1 year previous experience working with individuals in need of social services, preferably low-income individuals.
- Bilingual skills.
Benefit Information
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness:
- 4 Weeks of Paid Time Off
- Paid Sick Leave
- 12 paid holidays
- Medical, Dental, and Vision Insurance
- Company Paid Life Insurance
- Critical Illness Insurance
- Pet Insurance
- Tuition Reimbursement
- Career Advancement and Professional Development Opportunities
- 5% employer contribution to your 401k retirement account after 6 months of employment
- Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.
The stated pay range represents the Agency's good faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.
Equal Opportunity Employer: Vets/Disabled
Residential Counselor Full Time (40 hours) Monday thru Friday 12am-8am, Sunday overnight thru Thursday overnight. Role includes a $3.00 per hour shift differential for working overnights. Pay Range: $20.59 to $21.21 per hour.
This is an exciting opportunity to become an integral member of an innovative team in an organisation committed to excellence.
Residential Counselor – full time overnight shift in Chelmsford employer: Community Teamwork Inc
Community Teamwork is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the Lowell, MA community. With a strong focus on equity, compassion, and community engagement, we offer best-in-class benefits, including a 5% employer contribution to your 401k after just six months, and a supportive work culture that fosters personal and professional growth. Join us as a Residential Counselor and be part of a dedicated team that truly values your contributions and empowers you to make a difference in the lives of those we serve.
