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- Tasks: Support individuals in a shelter, providing life skills and crisis management.
- Company: Community Teamwork Inc, a non-profit driving social change.
- Benefits: Generous paid time off, health insurance, tuition reimbursement, and 401K contributions.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: High school diploma and strong communication skills required.
- Other info: Join a passionate team dedicated to equity and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
This Residential Counselor will work in our Shelter Staff program and will be responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which include enforcing safety measures, program rules, and expectations using a trauma-informed and client-centered approach.
Other responsibilities include:
- Assisting with screening, intake activities and orientation of new clients into the shelter program;
- Providing guidance and information to clients regarding the daily activity schedule, house rules and policies;
- Overseeing security and safety;
- Completing housekeeping duties;
- Ensuring daily chores are completed;
- Providing emergency crisis management to individuals.
Essential Functions and Responsibilities
- Ensure the safety of guests and the site
- Enforce rules and regulations to ensure smooth operation of the site
- Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
- Complete the intake process for new guests
- Provide support and structure, addressing guest/resident problems or concerns
- Initiate crisis intervention when necessary
- Record documentation as required by program guidelines
- Uphold the values of CTI – Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications
- High School Diploma or equivalent education
- Excellent customer service, organizational, interpersonal, oral and written communication skills
- Proficient computer skills in basic computer software and data collection
Preferred Qualifications
- 1 year previous experience working with individuals in need of social services (preferably low income individuals)
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:
- 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
- Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance - Pet Insurance
- Tuition Reimbursement - Career Advancement and Professional Development Opportunities
- 5% employer contribution to your 401K retirement account after 6 months of employment
- Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
Equal Opportunity Employer – Vets/Disabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.
Residential Counselor - full time day shift in Chelmsford employer: Community Teamwork Inc
Contact Detail:
Community Teamwork Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Counselor - full time day shift in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Community Teamwork. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to residential counselling. Think about how you’d handle specific situations, as they’ll want to see your problem-solving skills in action.
✨Tip Number 3
Show your passion for social change! When you talk about your experiences, highlight how they align with Community Teamwork’s mission of equity and compassion. Let them see your commitment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Community Teamwork.
We think you need these skills to ace Residential Counselor - full time day shift in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Residential Counselor. We want to see how you can bring your unique strengths to our team!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language to convey your thoughts.
Highlight Relevant Experience: If you've worked in social services or have experience with crisis management, make sure to mention it! We love seeing candidates who have a background that fits well with our mission and values.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Community Teamwork Inc
✨Know the Mission
Before your interview, take some time to understand Community Teamwork's mission and values. They focus on equity, compassion, and community engagement, so think about how your personal values align with theirs. This will help you demonstrate your commitment to their cause during the interview.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, especially regarding crisis management and client interactions. Think of examples from your past experiences where you successfully managed similar challenges. This will show that you're ready for the responsibilities of a Residential Counselor.
✨Showcase Your Communication Skills
As a Residential Counselor, you'll need excellent communication skills. During the interview, practice clear and concise responses. Be prepared to discuss how you would communicate rules and expectations to clients, as well as how you would document incidents or concerns effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
