Diversion Case Manager Individual Homelessness Pay Range 2400 to 2700 per hour
Company Overview
Community Teamwork is a private non profit organization located in Lowell MA We employee over 600 employees and are a catalyst for social change We leverage our programs our partnerships and our collective voice to foster equity compassion and community engagement by creating housing education and economic opportunities
Position Summary
The Diversion Case Manager is responsible for providing case management to participants and providing advocacy support and referral information and assisting individuals to overcome barriers to becoming self sufficient
Essential Functions and Responsibilities
- Conduct outreach and assessments in the community Greater Lowell and Merrimack Valley Region
- Evaluate and assess referrals using a Housing First framework
- Collaborate with local homeless service providers to facilitate smooth transitions from shelters to permanent housing
- Maintain accurate case records and collect data for statistical analysis
- Develop and implement participant centered service plans focusing on achieving participant goals
- Monitor participant progress identifying strengths needs barriers and goals to sustain housing and increase self sufficiency
- Educate participants on daily living activities and refer them to necessary service providers
- Conduct home visits and assist participants in accessing community resources
- Uphold the values of CTI Equity Integrity Compassion
- The duties listed above are representative of the work performed
- Other related duties may be assigned
Qualifications
- High School Diploma or equivalent education
- Relevant experience in case management or a related field
- Knowledge of community resources for low income individuals and families
- Empathy and understanding of homelessness and related issues
- Excellent customer service skills and ability to communicate effectively with supervisors coworkers volunteers donors and participants
- Ability to manage multiple priorities in a fast paced environment
- Proficiency in basic computer software and data collection systems
- Strong crisis management skills
- Ability to maintain accurate records and confidentiality
Preferred Qualifications
- EnglishSpanish
- EnglishHaitian Creole
- EnglishKhmer
- EnglishPortuguese
Benefit Information
- 4 Weeks of Paid Time Off
- Paid Sick Leave
- 12 paid holidays
- Medical Dental and Vision Insurance
- Company Paid Life Insurance
- Critical Illness Insurance
- Pet Insurance
- Tuition Reimbursement
- Career Advancement and Professional Development Opportunities
- 5 employer contribution to your 401k retirement account after 6 months of employment
- Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
The stated pay range represents the Agencys good faith estimate of the compensation for this role at the time of posting Actual compensation within the range will be based on factors such as experience skills and qualifications
Equal Opportunity Employer VetsDisabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence
Diversion Case Manager – Individual Homelessness in Chelmsford employer: Community Teamwork Inc
Community Teamwork is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the Lowell, MA community. With a strong focus on equity, compassion, and community engagement, we offer best-in-class benefits, including a 5% employer contribution to your 401k after just six months, and a supportive work culture that fosters personal and professional growth. Join us as a Residential Counselor and be part of a dedicated team that truly values your contributions and empowers you to make a difference in the lives of those we serve.
