At a Glance
- Tasks: Support individuals in a shelter, providing life skills and ensuring safety.
- Company: Community Teamwork, a non-profit driving social change in Lowell, MA.
- Benefits: Generous paid time off, health insurance, tuition reimbursement, and 401k contributions.
- Other info: Join a passionate team dedicated to equity and community engagement.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: High school diploma, strong communication skills, and crisis management experience.
Company Overview
Community Teamwork is a private non-profit organisation located in Lowell, MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
This Residential Counselor will work in our Shelter Staff program and will be responsible for working closely with clients in a congregate emergency residential shelter site to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations which include enforcing safety measures, program rules, and expectations using a trauma-informed and client-centred approach.
Essential Functions & Responsibilities
- Ensure the safety of guests and the site.
- Enforce rules and regulations to ensure smooth operation of the site.
- Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
- Complete the intake process for new guests.
- Provide support and structure addressing guest/resident problems or concerns.
- Initiate crisis intervention when necessary.
- Record documentation as required by program guidelines.
- Uphold the values of CTI: Equity, Integrity, Compassion.
Qualifications
- High School Diploma or equivalent education.
- Excellent customer service, organisational, interpersonal, oral, and written communication skills.
- Excellent crisis management skills.
- Proficient computer skills in basic computer software and data collection.
- Good attention to detail.
Preferred Qualifications
- 1 year previous experience working with individuals in need of social services, preferably low-income individuals.
- Bilingual skills.
Benefit Information
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness:
- 4 Weeks of Paid Time Off
- Paid Sick Leave
- 12 paid holidays
- Medical, Dental, and Vision Insurance
- Company Paid Life Insurance
- Critical Illness Insurance
- Pet Insurance
- Tuition Reimbursement
- Career Advancement and Professional Development Opportunities
- 5% employer contribution to your 401k retirement account after 6 months of employment
- Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.
The stated pay range represents the Agency's good faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.
Equal Opportunity Employer: Vets/Disabled
Residential Counselor Full Time (40 hours) Monday thru Friday 12am-8am, Sunday overnight thru Thursday overnight. Role includes a $3.00 per hour shift differential for working overnights. Pay Range: $20.59 to $21.21 per hour.
This is an exciting opportunity to become an integral member of an innovative team in an organisation committed to excellence.
Residential Counselor – full time overnight shift in Chelmsford employer: Community Teamwork Inc
Community Teamwork is an exceptional employer dedicated to fostering social change and community engagement in Lowell, MA. With a strong focus on employee wellness, we offer best-in-class benefits including generous paid time off, comprehensive health insurance, and career advancement opportunities, all within a supportive and compassionate work culture. Join us to make a meaningful impact while growing professionally in a collaborative environment that values equity and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Counselor – full time overnight shift in Chelmsford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Community Teamwork Inc.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Community Teamwork Inc!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Community Teamwork Inc, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Community Teamwork Inc or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Residential Counselor – full time overnight shift in Chelmsford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Community Teamwork Inc:Before hitting send, make sure to tailor your application specifically to Community Teamwork Inc! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Community Teamwork Inc
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
