Perinatal Care Coordination Specialist

Description Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable. Our Approach and Values: We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do. Position Summary: The Perinatal Care Coordination Specialist is accountable directly to the Perinatal Services Manager. This is a full-time position, based out of our Family Health and Birth Center in NE, DC. Salary – The pay rate for this position ranges between $25.96 – $26.92 per hour and the offer amount is determined by the candidate\’s education, qualifications, and experience. Highlighted Duties and Responsibilities: Maintains a case load of 130-160 participants, providing care coordination services to ensure access to perinatal health and early child health services. Conducts thorough assessment on all prenatal/postpartum patients utilizing OB Authorization form, Healthy Screening tools (HITS, 4P’s, PHQ-9, Edinburgh). Follows up and refers patient appropriately based on risk. Provides health education to patients in variety of settings, with an emphasis of increasing understanding of healthy pregnancy, self-management of care and the health systems. Develops care plans with designated periods with particular emphasis on risk factors, including but not limited to social needs, barriers to care, pregnancy planning, and food insecurity. Ensures all prenatal and postpartum patients utilize referrals provided through regular reminder calls. Assists with provider appointments, including but not limited to, following up/rescheduling of missed appointments, and ensuring access to care. Works with Enrollment Specialists to ensure that patients are enrolled in medical insurance. Ensures patients are connected to their Managed Care Organizations case management services department. Thoroughly documents all patient interactions in eCW and/or the Healthy Start database within 2-3 business days and other systems per HIPAA and departmental policies and procedures. Provides breastfeeding support to include assessing latching and feeding process, providing corrective interventions, counseling mothers, understanding and applying knowledge of milk production and other commonly encountered situations. Recruits program participants from the Conway Health and Resource Center and Family Health and Birth Center with focus on Wards 5, 7, and 8. Performs other duties as assigned by supervisor. Requirements B.A./B.S. in social work or education or equivalent experience required. Experience providing social services, care coordination or health care education required. Ability to multi-task and problem solve. Strong written and verbal communication skills. Experience in community health center setting preferred. Familiarity with Medical Assistance system and community resources strongly preferred. Ability to travel between other COH locations and travel between COH sites required. Proof of required vaccinations is required. This includes, but may not be limited to, Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law. In relation to remote work versus on-site expectations, this position is classified as the following: On-site: A majority or all of the position is required to work on-site. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire. At COH, we prioritize the following well-being and work-life balance-centered benefits: Remote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance. 8-hour workdays, which include a paid lunch. 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basis. Annual performance-based raises, up to 5% of your annual pay. National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants. Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff. Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year. Ongoing internal leadership training for supervisors. Ongoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and training. Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield. Life insurance, short-term disability, and long-term disability insurance. 403(b) Retirement Plan. Flexible Spending Accounts for medical and dependent care reimbursable expenses. And much more! About Us: Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful. We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff. To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer. #J-18808-Ljbffr