Remote-First Head of Services — Refugee Services Leader

Remote-First Head of Services — Refugee Services Leader

Full-Time 30000 - 40000 € / year (est.) Home office possible
Community Matters

At a Glance

  • Tasks: Lead a team to deliver impactful projects for refugees and migrants.
  • Company: Community Matters, dedicated to improving lives in the UK.
  • Benefits: Flexible remote work, competitive salary, and meaningful community impact.
  • Other info: Join a passionate team committed to user-focused service design.
  • Why this job: Make a real difference in the lives of refugees and migrants.
  • Qualifications: Strong leadership and project management skills; lived experience is a plus.

The predicted salary is between 30000 - 40000 € per year.

Community Matters is seeking a Head of Services for RAY (Refugee Action York) in the United Kingdom. This role entails leading a team of Senior Project Workers to deliver essential projects and services focused on improving the wellbeing of refugees and migrants.

The successful candidate will have strong leadership skills and experience in project management, with a clear commitment to user-focused service design. Applications from individuals with lived experience as refugees or migrants are particularly welcome.

Remote-First Head of Services — Refugee Services Leader employer: Community Matters

Community Matters is an exceptional employer that prioritises the wellbeing of its employees while making a significant impact in the lives of refugees and migrants. With a remote-first work culture, we offer flexible working arrangements, comprehensive professional development opportunities, and a supportive environment that values diverse experiences, including those of our team members with lived experience. Join us in a meaningful role where your leadership can drive positive change in the community.

Community Matters

Contact Detail:

Community Matters Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote-First Head of Services — Refugee Services Leader

Tip Number 1

Network like a pro! Reach out to people in the refugee services sector, attend relevant events, and connect with others on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.

Tip Number 2

Prepare for interviews by researching Community Matters and RAY thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. We want you to shine and show them why you’re the perfect fit!

Tip Number 3

Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or projects in the past. We believe that demonstrating your ability to inspire and manage others is key to standing out.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are committed to making a difference in the lives of refugees and migrants.

We think you need these skills to ace Remote-First Head of Services — Refugee Services Leader

Leadership Skills
Project Management
User-Focused Service Design
Team Management
Communication Skills
Empathy
Cultural Competence

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting refugees and migrants shine through. We want to see your commitment to improving their wellbeing and how your experiences align with our mission.

Highlight Relevant Experience:Make sure to showcase any leadership or project management experience you have. We’re looking for someone who can lead a team effectively, so don’t hold back on sharing your successes in similar roles.

User-Focused Approach:Emphasise your understanding of user-focused service design. We value candidates who can demonstrate how they’ve put users at the heart of their projects, so share specific examples that illustrate this.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference.

How to prepare for a job interview at Community Matters

Know Your Stuff

Make sure you understand the key issues facing refugees and migrants today. Brush up on current events, policies, and community needs. This will show your genuine interest and commitment to the role.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to inspire and motivate others, especially in challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise User-Focused Design

Be ready to discuss how you would approach service design with the end-user in mind. Share any relevant experiences where you’ve implemented user feedback into project development. This will demonstrate your commitment to improving wellbeing for refugees and migrants.

Connect Through Lived Experience

If you have personal experience as a refugee or migrant, don’t hesitate to share it. This can create a powerful connection with the interviewers and highlight your unique perspective on the challenges faced by the community.