Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)
Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)

Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)

Leeds Part-Time 13 - 16 £ / hour (est.) No home office possible
Community Matters

At a Glance

  • Tasks: Support individuals in acute mental health crises with empathy and understanding.
  • Company: Join a nationally recognised, survivor-led mental health charity in Leeds.
  • Benefits: Earn £16.58 per hour with flexible casual working hours.
  • Why this job: Make a real difference in people's lives while promoting mental health awareness.
  • Qualifications: Personal experience of emotional distress and a passion for supporting others.
  • Other info: Diverse and inclusive workplace welcoming applications from all backgrounds.

The predicted salary is between 13 - 16 £ per hour.

Location: Leeds

Salary: £16.58 per hour

Hours:

  • Post 1 – Dial House: Friday, Saturday & Sunday (5:30pm-1:30am) – Casual Workers
  • Post 2 – Dial House at Touchstone: Tuesday & Thursday (5:30pm – 12.30am) – Casual Workers

This post is subject to a Genuine Occupational Requirement; all staff must identify as being from a diverse community.

LSLCS are seeking casual workers who can work across one or both services to provide cover for annual leave, sickness and other short-term absence. LSLCS is a nationally recognised survivor-led organisation. We provide out-of-hours services to people in acute mental health crisis, who may otherwise end up in psychiatric services, A&E, or other crisis and emergency provision. Our flagship service (Dial House) has been running since 1999.

This is a great opportunity to join a highly regarded, multi award winning mental health charity, which provides an alternative, non-medical approach to mental distress. As we are a survivor-led organisation, personal experience of emotional distress is essential.

We aspire to create a working environment that celebrates diversity and promotes inclusive practice and applications for these posts would be particularly welcome from colleagues from diverse cross-cultural communities, who may be under-represented in our workforce (e.g.) Black, Asian and Ethnic heritage groups, members of the LGBTQIA+ community, and individuals with a disability.

Contact: Please contact Aimee Megson and/or Carol Gatewood, Adult Services Managers, at carol.gatewood@lslcs.org.uk or aimee.megson@lslcs.org.uk or on 0113 260 9328.

Application deadline: Thurs 16th April 2026

For more information or to apply – click on the ‘Apply for job’ button below.

Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS) employer: Community Matters

Leeds Survivor-Led Crisis Service (LSLCS) is an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal experience in mental health. As a nationally recognised charity, we provide meaningful opportunities for growth and development within the mental health sector, allowing employees to make a real difference in the lives of those in crisis. Working in Leeds, you will be part of a dedicated team that champions a non-medical approach to mental distress, ensuring a rewarding and impactful career.
Community Matters

Contact Detail:

Community Matters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)

✨Tip Number 1

Network like a pro! Reach out to people in the mental health field, especially those connected to Leeds Survivor-Led Crisis Service. A friendly chat can open doors and give you insights that might just land you the job.

✨Tip Number 2

Prepare for the interview by practising common questions related to crisis support work. Think about your personal experiences and how they relate to the role. We want to hear your story and how it shapes your approach to helping others!

✨Tip Number 3

Show your passion for the cause! When you get the chance to speak with the team, let them know why supporting individuals in crisis matters to you. Your genuine enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)

Crisis Intervention
Empathy
Active Listening
Communication Skills
Cultural Competence
Teamwork
Problem-Solving Skills
Flexibility
Understanding of Mental Health Issues
Personal Experience of Emotional Distress
Non-Medical Approach to Mental Distress
Inclusivity Awareness

Some tips for your application 🫡

Be Authentic: When you're writing your application, be yourself! We want to hear your unique story and how your personal experiences shape your approach to crisis support. Don’t shy away from sharing your journey with emotional distress; it’s what makes you relatable and valuable to us.

Tailor Your Application: Make sure to customise your application for the Crisis Support Worker role. Highlight relevant skills and experiences that align with our mission at LSLCS. Show us how you can contribute to our survivor-led approach and why you’re passionate about mental health support.

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, we’re looking for the best fit, so make it easy for us to see why that’s you!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there, so it’s a win-win!

How to prepare for a job interview at Community Matters

✨Know Your Stuff

Familiarise yourself with the Leeds Survivor-Led Crisis Service and its mission. Understand their approach to mental health crises and be ready to discuss how your personal experiences align with their values.

✨Showcase Your Empathy

As a Crisis Support Worker, empathy is key. Prepare examples from your past where you've supported someone in distress or navigated a challenging situation. This will demonstrate your ability to connect with those in crisis.

✨Diversity Matters

Since LSLCS values diversity, be prepared to discuss your background and how it contributes to a more inclusive environment. Highlight any experiences that showcase your understanding of different cultures and communities.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare questions that show your interest in the role and the organisation. Ask about their approach to staff training or how they support their workers in managing emotional distress.

Crisis Support Worker Posts Leeds Survivor-Led Crisis Service (LSLCS)
Community Matters
Location: Leeds

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>