Service Manager - Warrington

Service Manager - Warrington

Warrington Full-Time 36000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to support a young man with complex needs and promote his wellbeing.
  • Company: Join a multi-award-winning charity focused on making a real difference in people's lives.
  • Benefits: Enjoy a competitive salary, flexible hours, and 28 days annual leave.
  • Why this job: Make a meaningful impact while working in a supportive and nurturing environment.
  • Qualifications: Experience in complex care and a passion for delivering exceptional support.
  • Other info: Ongoing professional development and a friendly, inclusive workplace culture.

The predicted salary is between 36000 - 48000 £ per year.

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Manager role based in Burtonwood, Warrington. This is an exciting opportunity for a skilled and experienced leader, as you will lead a team of one assistant manager and Advanced Support Workers, supporting one young man with a learning disability, Tourette’s, OCD and complex needs, to lead the Best Lives Bolder.

Benefits

  • Salary starting from £42,000 per year
  • 4 day working week
  • 20 days sick pay
  • Level 5 diploma in PBS
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award‑winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑ratio basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Responsibilities

As Service Manager, you will lead, inspire, and develop a team of Advanced Support Worker Specialists, ensuring they feel supported, motivated, and confident in their roles. You will deliver effective practice leadership and ensure the consistent implementation of personalised support plans, promoting a positive, ambitious, and person‑centred culture within the service. You will work closely with the NHS HOPE(s) Team and other professionals to uphold quality, safeguarding, and best practice, while ensuring robust care planning, risk management, and record keeping. Your leadership will drive high standards, accountability, and continuous improvement, helping the young man reach his potential.

Practice Leadership

Practice leadership is central to this role. You will support the team in implementing the care and support plan, model best practice, and ensure that proactive, tailored interventions are delivered consistently. You will facilitate positive risk‑taking, encourage reflective practice, and promote continuous learning, ensuring the team is skilled, confident, and resilient.

Working in Partnership with the NHS National HOPE(s) Team

As Service Manager, you will work closely with the NHS National HOPE(s) Team, who provide clinical leadership for the care package. This partnership brings together clinical expertise and social care leadership, creating an integrated model of support. The HOPE(s) Team ensures that the support delivered is therapeutically informed, structured, and responsive to changing needs.

About the Young Man and the Team

Since his discharge from long‑term hospital care 18 months ago, the young man has made remarkable progress. He has a complex profile, including a diagnosis of Autism, Learning Disabilities, Tourette’s Syndrome, OCD, Receptive Language Disorder, a PDA (Pathological Demand Avoidance) profile, and extreme trauma‑related anxiety. The team at Burtonwood are highly experienced in supporting people with autism and complex behaviours, maintaining a structured, nurturing environment that promotes wellbeing, confidence, and meaningful engagement.

About You

You will be an experienced leader in complex care, autism, or supporting people with complex behaviours, with a track record of developing high‑performing teams. You will be confident in managing behaviours that may challenge, using proactive, reflective, and innovative approaches. You will be organised, resilient, and emotionally intelligent, with the ability to inspire and motivate those around you. Most importantly, you will be passionate about delivering exceptional, life‑changing care and committed to putting time and energy into this service.

Qualifications

  • Level 5 in PBS (Positive Behaviour Support) or willingness to work towards one.
  • Professional qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England)).
  • Comfortable using basic IT systems required within the role – training can be offered to support this area.

Values

  • Patience
  • Empathy, compassion and sensitivity to others
  • A strong work ethic
  • Reliability
  • Honesty
  • Determination
  • A problem solver
  • Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click ‘Apply’ to take you through to our short application form. For a friendly informal chat, contact Victoria Andrews, our recruitment specialist, on 07816 268813 or email Victoria.Andrews@c-i-c.co.uk. Community Integrated Care is an Equal Opportunities and Disability Confident employer.

Service Manager - Warrington employer: Community integrated care

Community Integrated Care is an exceptional employer, offering a supportive and compassionate work environment for health and social care professionals. With a focus on employee wellbeing, flexible working hours, and ongoing professional development, you will have the opportunity to lead a dedicated team in making a meaningful impact on the lives of individuals with complex needs. Join us in Warrington, where your contributions are valued, and you can truly make a difference while enjoying a fulfilling work-life balance.
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Contact Detail:

Community integrated care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Warrington

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Service Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our amazing team at Community Integrated Care.

We think you need these skills to ace Service Manager - Warrington

Leadership Skills
Team Development
Person-Centred Care
Complex Care Management
Behaviour Management
Emotional Intelligence
Organisational Skills
Resilience
Communication Skills
Partnership Working
Reflective Practice
Problem-Solving Skills
Empathy
Compassion
IT Proficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Service Manager role. We want to see how you can lead and inspire a team, so don’t hold back on showcasing your leadership skills!

Showcase Your Passion: Let your enthusiasm for supporting individuals with complex needs shine through in your application. We’re all about delivering exceptional care, so share any relevant experiences that demonstrate your commitment to making a difference.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff. This helps us see your strengths quickly!

Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us smoothly. Plus, it shows you’re keen on joining our amazing team at Community Integrated Care!

How to prepare for a job interview at Community integrated care

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Service Manager role and its responsibilities. Familiarise yourself with the specific needs of the young man you'll be supporting, as well as the values and mission of Community Integrated Care. This will help you demonstrate your genuine interest and alignment with their goals.

✨Showcase Your Leadership Skills

As a Service Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, implemented care plans, or dealt with challenging behaviours. Highlight your ability to motivate others and create a positive, person-centred culture.

✨Emphasise Your Collaborative Approach

Working closely with the NHS HOPE(s) Team is crucial in this role. Be ready to discuss how you've collaborated with other professionals in the past, particularly in complex care settings. Show that you value teamwork and can integrate clinical expertise with social care leadership.

✨Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, ongoing professional development opportunities, or how success is measured in this role. This shows your enthusiasm and commitment to making a meaningful impact.

Service Manager - Warrington
Community integrated care
Location: Warrington
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